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I am using Win7

I have already installed latest version of the driver from HP website, however I will reinstall it. What can I do if I keep on having this issue ?

Is there any chance thst BSOD is caused why I plug in my external USB HD or it is just a coincidence

Hello Gurus, This is my first post and I hope someone can help me. Unfortunately I was unable to make the SF_Diagnostic_Tool work to collect the logs hence I am posting the output of !analyze -v and I am uploading the memory dump. rtbth.sys is currently versione 2.9.7.2. 0: kd> !analyze -v...