XTooMuchNothingX
New Member
- Messages
- 2
I have a almost brand new HP laptop with 8.1 on it. It was working fine until 2 days ago. Now, I can't shut it down unless I hold down the power button..it won't re-start..I can't open certain programs.
I've ran Malware checks and ran my Anti-Virus, all came up clean.
What could have caused this? I was watching Netflix, fell asleep, shut my laptop off a few hoursa later, and it started all this.
I can't even do the Windows "refresh" becuz my laptop won't restart..it just sticks on the window saying "restarting" or "Shuting Down" with the little white circle...until I hold down the power button.
Any help?
I've ran Malware checks and ran my Anti-Virus, all came up clean.
What could have caused this? I was watching Netflix, fell asleep, shut my laptop off a few hoursa later, and it started all this.
I can't even do the Windows "refresh" becuz my laptop won't restart..it just sticks on the window saying "restarting" or "Shuting Down" with the little white circle...until I hold down the power button.
Any help?
My Computer
System One
-
- OS
- 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP
- Memory
- 4 gig DDR3
- Graphics Card(s)
- AMD Radeon
- Browser
- Firefox
- Antivirus
- Avast