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Having a wireless problem
I'm having wireless problem. It just won't connect to the internet and I've tried turning the airplane mode on and off but it won't work.
OS
Windows 8
Computer type
PC/Desktop
System Manufacturer/Model
HP g7-2323dx
Memory
4
Hard Drives
640GB
Well-Known Member
VIP Member
Guru
Try removing the wireless driver in Device manager, connect with Ethernet cable and establish connection, once you have done that try setting up wireless connection.
OS
Win 8.1
Computer type
Laptop
System Manufacturer/Model
Acer Aspire E1-571
CPU
i5-3230m
Motherboard
Acer Type-2
Memory
8GB DDR3 1333MHz
Graphics Card(s)
Intel HD 4000
Sound Card
High Definiton Audio Device
Monitor(s) Displays
Generic
Screen Resolution
1366x768
Hard Drives
Samsung 850 Pro 256GB
PSU
Generic
Keyboard
QWERTY
Mouse
ELANTECH Touchpad
Internet Speed
12.68Mbps
Browser
IE11
Antivirus
Windows Defender
New Member
VIP Member
Guru
Yes, first step would be to connect directly to the router using one of the LAN ports, not the Internet port, and setting up the router.
You haven't given us much information. Is this a home connection? What router and what adapter in computer?
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
ADATA SSD SP900 128GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
It's a home connection. It's an ATT router and I don't know what adapter is.
OS
Windows 8
Computer type
PC/Desktop
System Manufacturer/Model
HP g7-2323dx
Memory
4
Hard Drives
640GB
New Member
VIP Member
Guru
Again, model number of router would help. I'm assuming it is really a Gateway, those things can be finicky and some are just plain crap. If you go into Device Manager on your computer it will tell you what adapter you have.
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
ADATA SSD SP900 128GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
I went into Device manager but what do I click on after that?
I'm using the ethernet right now.
OS
Windows 8
Computer type
PC/Desktop
System Manufacturer/Model
HP g7-2323dx
Memory
4
Hard Drives
640GB
Retired from the grind
VIP Member
Pro User
It's a home connection. It's an ATT router and I don't know what adapter is.
The adapter is what is in your laptop or desktop, to allow you to connect with the gateway. Depending on the Gateway. You could have one that only does Wireless-G, or is capable of Wireless-N.
The SSID & Passphrase are printed on the side of the device, along with the master password. As long as the Gateway shows all Green lights on the front, it is connected to the DSLAM or VRAD. Connect an Ethernet cable to it and the computer. See if you can get to either Google.com or yahoo.com. If you can, then you know you have Internet with ATT. If not. Then your Gateway is not activated on their network.
OS
Linux Mint 17.2
Computer type
Laptop
System Manufacturer/Model
Toshiba Satellite C850D-st3nx1
CPU
AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
Memory
12GB
Graphics Card(s)
AMD Radeon™ HD 7310 Graphics
Sound Card
Realtek HD
Monitor(s) Displays
LCD
Screen Resolution
1366 x 768
Hard Drives
Crucial M500 240GB SSD
Mouse
Logitech M525
Internet Speed
45/6 - ATT U-Verse
Browser
Google Chrome
Antivirus
None needed. It is Linux.
Other Info
Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer
A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Seems pretty complicated.
I just plugged off the ethernet cable, and not only does it not connect to the local wireless, it doesn't show any wireless at all to connect to.
Should a different approach be used?
OS
Windows 8
Computer type
PC/Desktop
System Manufacturer/Model
HP g7-2323dx
Memory
4
Hard Drives
640GB
New Member
VIP Member
Guru
If you plug in with cable you are not using wireless, you are then using the LAN connection. Are you plugging the cable into the LAN port of your computer then into the Internet port of the router/Gateway? This is the best way to begin testing.
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
ADATA SSD SP900 128GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
I believe so.
The cable is connected to the only place where it fits on the laptop and is connected to the router.
OS
Windows 8
Computer type
PC/Desktop
System Manufacturer/Model
HP g7-2323dx
Memory
4
Hard Drives
640GB
New Member
VIP Member
Guru
I believe so.
The cable is connected to the only place where it fits on the laptop and is connected to the router.
Well, can you now connect to the internet? If you are in desktop you should see a connection icon in the tray.
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
ADATA SSD SP900 128GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Retired from the grind
VIP Member
Pro User
Seems pretty complicated.
I just plugged off the ethernet cable, and not only does it not connect to the local wireless, it doesn't show any wireless at all to connect to.
Should a different approach be used?
I did not ask if it connects to Wireless when you connect the Ethernet Cable. I asked if you can go to google.com or yahoo.com on a browser? Can you or can you not get to either of those websites, when you connect the computer with an Ethernet Cable to the Gateway?
OS
Linux Mint 17.2
Computer type
Laptop
System Manufacturer/Model
Toshiba Satellite C850D-st3nx1
CPU
AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
Memory
12GB
Graphics Card(s)
AMD Radeon™ HD 7310 Graphics
Sound Card
Realtek HD
Monitor(s) Displays
LCD
Screen Resolution
1366 x 768
Hard Drives
Crucial M500 240GB SSD
Mouse
Logitech M525
Internet Speed
45/6 - ATT U-Verse
Browser
Google Chrome
Antivirus
None needed. It is Linux.
Other Info
Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer
A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Retired from the grind
VIP Member
Pro User
If you plug in with cable you are not using wireless, you are then using the LAN connection. Are you plugging the cable into the LAN port of your computer then into the Internet port of the router/Gateway? This is the best way to begin testing.
The gateways that ATT uses, a couple of them have a port that is exclusive for use with an iNID. You have 4 ports designated for the Switch part of the Gateway, 2 Telephone ports for in home telephone, and a RJ-11 port for DSL connection to the incoming connection from the NID.
The OP needs to state if they have four Green lights, (DSL, WiFi, Broadband, Internet) lit up on their gateway. Along with if they can get to any websites through their web browser, when connected via Ethernet to the Gateway.
OS
Linux Mint 17.2
Computer type
Laptop
System Manufacturer/Model
Toshiba Satellite C850D-st3nx1
CPU
AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
Memory
12GB
Graphics Card(s)
AMD Radeon™ HD 7310 Graphics
Sound Card
Realtek HD
Monitor(s) Displays
LCD
Screen Resolution
1366 x 768
Hard Drives
Crucial M500 240GB SSD
Mouse
Logitech M525
Internet Speed
45/6 - ATT U-Verse
Browser
Google Chrome
Antivirus
None needed. It is Linux.
Other Info
Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer
A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.