Windows 8 and 8.1 Forums


com surrogate has stopped working on modify network settin

  1. #1


    Posts : 2
    win 8.1

    com surrogate has stopped working on modify network settin


    Hi All,
    I have win 8.1 on an Intel i5-3230M, Samsung NP470RSE
    problem is following:
    anything I change in network configurations causes "com surrogate has stopped working"

    For instance: network connections --> Ethernet proprieties --> uncheck Client for Microsoft networks --> Ok --> OK --> "com surrogate has stopped working"

    Same could happen if instead of uncheck Client for Microsoft networks I do a change in IP configuration, or uncheck/check something else. Could be on the ethernet or on the wifi does not matter.
    The error is
    Faulting application name: DllHost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfc6
    Faulting module name: netcfgx.dll, version: 6.3.9600.16384, time stamp: 0x5215d8e5
    Exception code: 0xc0000005

    Did the same in safe mode, still happens but with generic error message (not the com surrogate) and in the log is
    Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
    Faulting module name: netcfgx.dll, version: 6.3.9600.16384, time stamp: 0x5215d8e5
    Exception code: 0xc0000005

    Frankly not sure what to do. I did search around but the com surrogate sound more problem is more often related to video.
    I updated all drivers and did windows update. Running out ideas, any help please?

    Thanks!

      My System SpecsSystem Spec

  2. #2


    I can't seem to reproduce the problem by disabling Client for Msoft networks and hitting Ok, from what I have read it can be a few different problems causing this error message.

    There seems to be a Windows 8 fix it and one for Windows 7 as well. They both show similar steps you can take to fix the problem although the Windows 7 version seems more complete and has a comments section that may provide more help. The lower two links look similar but they lead to different pages.

    I also read that certain graphics drivers can cause the problem and rolling back can fix this. So many different causes it's hard to nail it down.

    Fix COM Surrogate has stopped working in Windows 8

    Fix COM Surrogate has stopped working in Windows 7

    Fix COM Surrogate has Stopped Working in Windows 7
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    You could try this.
    If it doesn't help you can always change it back:

    Click image for larger version

    I just tried it on my computer with no ill effects.

    C:\Windows\SysWOW64\dllhost.exe
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    win 8.1


    thank you both.
    @Chev65, I had seen those links but already tried no results
    @David, did try but no result

    anything I could re-install? (not the operating system please!)
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by marcoR View Post
    thank you both.
    @Chev65, I had seen those links but already tried no results
    @David, did try but no result

    anything I could re-install? (not the operating system please!)
    That is about all I can find on this. It can be so many different things causing the problem that it's nearly impossible to nail it down to any one thing.

    You might try running system file or DISM scan's though I'm not sure they apply in this case.
    Accessing internet
      My System SpecsSystem Spec

  6. #6


    Posts : 1
    windows 8.1

    Good!!!! I fix this


    my computer is asus G75Vx, w8 for default, but now i install 8.1, and after install "connectify" for give wireless service, I had the same problem, and search in any deep place of internet and nothing, because the problem about "com surrogate" was diferent in all sites.
    so, i unistall all networks drives(wired and wireless), windows automatically install a new network drive. and lather i install my old windows 8 (DVD) driver and all is Ok.
      My System SpecsSystem Spec

com surrogate has stopped working on modify network settin
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