Windows 8 and 8.1 Forums


When my PC crashes, I have to disconnect my monitor

  1. #1

    When my PC crashes, I have to disconnect my monitor


    ... otherwise it will not boot. Of course, I reconnect it again before starting it up.

    I discovered this by trial and error, when my PC crashed and wouldn't work again (case fans wouldn't even spin), although the DVD writer would spin and the Hard Drive activity indicator would come on.

    I thought either my Mobo or PSU was bad. I took it to a nearby shop, they tested my PSU and Mobo, found both were good and told me to pick up my working PC (and pay for an hour of labor).

    My PC crashed again today twice, exactly as described above, but I have since discovered that disconnecting (and reconnecting) the DVI cable to my monitor from the back of my GPU, will allow it boot up normally.

    Any help? - I would like to have an idea of what is going on and keep my PC from crashing in the first place.

      My System SpecsSystem Spec

  2. #2



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    A driver problem? Do you have the latest Catalyst Control Center Omega?

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    They probably charged you for an hour what it took 5 minutes to do.
    JMO.

    Have you tried running dism & sfc cmds ?
    or

    Click image for larger version

    or

    Click image for larger version
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Cliff S View Post
    A driver problem? Do you have the latest
    Quote Originally Posted by Cliff S View Post
    my Catalyst Control Center, looks different from yours, but it tells me that my software is up to date.
      My System SpecsSystem Spec

  5. #5



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Quote Originally Posted by David Bailey View Post
    They probably charged you for an hour what it took 5 minutes to do.
    JMO.


    Quote Originally Posted by yu gnomi View Post
    my Catalyst Control Center, looks different from yours, but it tells me that my software is up to date.
    That was just the internet site.
      My System SpecsSystem Spec

  6. #6


    I ran DISM and Sfc /scannnow after getting it back from shop -DISM completed successfully, it has crashed since then.

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by yu gnomi View Post
    I ran DISM and Sfc /scannnow after getting it back from shop -DISM completed successfully, it has crashed since then.

    Click image for larger version
    You see any red X's or yellow warning signs ?

    Going through the whole list may take a while.
    Including checking drivers.

    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    so far nothing that looks interesting, all kinds of logged events from 02/08/2015, not sure why that date is significant since I've had my PC since August 2014.
      My System SpecsSystem Spec

  9. #9



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Do you have another cable you could try, maybe an HDMI if you have the connections? Actually shouldn't make a difference, because with digital it either works or doesn't unlike analog PIN cables. But troubleshooting is troubleshooting.
      My System SpecsSystem Spec

  10. #10


    unfortunately no, although replacing the cable would be cheaper than replacing the GPU (which right now seem like the best suspects).

    The monitor came with a VGA cable and a VGA/DVI adapter, but I stopped using them when I lost video one day -I had ordered a DVI cable, and it was just sitting around because I hadn't gotten around to swapping out video cables. I suppose I could see if the VGA cable and adapter work at all now, just have to find them.
      My System SpecsSystem Spec

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