Hello everyone. I'm currently working on a friend's Dell Inspiron 17R-5720 running Windows 8. The LEDs on the front (Status, Loading, Battery, WiFi) are all off, even when battery is installed, and AC adapter is plugged in.
I've checked his AC Adapter with a multimeter, and it shows it's giving off the correct amount of power. I've also tried a working charger from another computer, and it's still not being recognized. I did a bit of troubleshooting before taking it apart, thinking it would be the laptop's DC Jack, so I went and replaced that, only to find it still is acting up. I even tried to take the battery out, and plug it in just with the AC Adapter, but no luck.
Now I did get it to power up once (with the battery installed) for a few seconds, with the message, "this battery is temporarily disabled" as shown in this thread. I powered it down, but it refuses to power back up again. I don't want to say it's a bad motherboard, but that's what I'm starting to believe it is. Has anyone else experienced this before?
Thanks!
I've checked his AC Adapter with a multimeter, and it shows it's giving off the correct amount of power. I've also tried a working charger from another computer, and it's still not being recognized. I did a bit of troubleshooting before taking it apart, thinking it would be the laptop's DC Jack, so I went and replaced that, only to find it still is acting up. I even tried to take the battery out, and plug it in just with the AC Adapter, but no luck.
Now I did get it to power up once (with the battery installed) for a few seconds, with the message, "this battery is temporarily disabled" as shown in this thread. I powered it down, but it refuses to power back up again. I don't want to say it's a bad motherboard, but that's what I'm starting to believe it is. Has anyone else experienced this before?
Thanks!
My Computer
System One
-
- OS
- 10.7