Now why do I feel that the new CEO is going to be the same as the old CEO...
My advice to the new CEO? Listen to your Users not Gates. We are operating Computers, not Phones. When you try to combine it all, it simply does not work. There is no reason why with all this "talent" you can not come out with an OS that does not need how many "service packs" to be functional. That has been your legacy since day one. Time to stop building on the faulty foundation and begin with a fresh pour. If you can not write, from the start, an OS that has not a glitch, (I'll be nice, does not crash the system) then you do not belong there. And so we shall see with how well Windows 9 will be.
Oh and scratch the cloud, I, along with others, see where that is going.