Hello,
I have uninstalled my synaptics mouse pad driver and wanted to boot pc in safe mode but then Bit Defender rescue scan menu pops up and gives me option to Reboot and Shutdown. I tried both options but all of them give me same result and bring me back to the Rescue Scan. I then tried to scan because I may have some sort of virus thats causing it but it says "Failed to load Antivirus engines" and now i am stuck and can't boot my pc fully. Why has this happened? I also installed an intel driver for my processor before that. The program has created restore points before installation of the driver but i can't access them.
I am running windows 8.1 64bit
My Laptop is hp dv7-3xxx
Thank you!
I have uninstalled my synaptics mouse pad driver and wanted to boot pc in safe mode but then Bit Defender rescue scan menu pops up and gives me option to Reboot and Shutdown. I tried both options but all of them give me same result and bring me back to the Rescue Scan. I then tried to scan because I may have some sort of virus thats causing it but it says "Failed to load Antivirus engines" and now i am stuck and can't boot my pc fully. Why has this happened? I also installed an intel driver for my processor before that. The program has created restore points before installation of the driver but i can't access them.
I am running windows 8.1 64bit
My Laptop is hp dv7-3xxx
Thank you!
Last edited:
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- CPU
- Intel i7 3rd gen
- Graphics Card(s)
- Intel HD 4000 and Nvidia 635m
- Screen Resolution
- 1980x1080
- Browser
- Chrome
- Antivirus
- BitDefender