Windows 8 and 8.1 Forums


Can't go on Neopets.com, err_network_access_denied

  1. #1


    Posts : 8
    Windows 8

    Can't go on Neopets.com, err_network_access_denied


    I can go on any website but Neopets. I enabled access on my firewall and put google chrome and internet explorer public and private but neither browser will open Neopets.com

    I also have an anti-virus "kaspersky" on but when I disabled it, I still couldn't go on Neopets. I tried cmd to ipaddress release, renew, and flush. Still didn't work. I'm out of my own solutions to try and I need desperate help on this.

    Thanks in advance!

    Click image for larger version

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  2. #2


    Marion
    Posts : 111
    Windows 8.1 Pro with Media Center


    Does it work on another system? Sounds like a website issue to me.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    it worked on my phone using wifi
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8


    does anyone know?
      My System SpecsSystem Spec

  5. #5


    Marion
    Posts : 111
    Windows 8.1 Pro with Media Center


    What browser are you using?
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8


    Quote Originally Posted by lmaneke View Post
    What browser are you using?
    Google Chrome. I've also tried it on Internet explorer, didn't work either
      My System SpecsSystem Spec

  7. #7


    Marion
    Posts : 111
    Windows 8.1 Pro with Media Center


    Looks like you aren't the only one having trouble like this, as others have had similar issues. I just did a Google search on it.

    Are you running a preinstalled version of Windows 8, or is this your own copy?

    I ask because sometimes preinstalled systems may have software installed that may be blocking programs from going through the firewall. Antivirus programs don't normally block websites unless the program has its own firewall.

    You may want to check to see what firewall you are using. Try disabling your firewall and antivirus temporarily. If that works, then its your firewall blocking access to that website
      My System SpecsSystem Spec

  8. #8


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    It worked for me on ATT U-Verse in Central IL.
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8


    Quote Originally Posted by lmaneke View Post
    Looks like you aren't the only one having trouble like this, as others have had similar issues. I just did a Google search on it.

    Are you running a preinstalled version of Windows 8, or is this your own copy?

    I ask because sometimes preinstalled systems may have software installed that may be blocking programs from going through the firewall. Antivirus programs don't normally block websites unless the program has its own firewall.

    You may want to check to see what firewall you are using. Try disabling your firewall and antivirus temporarily. If that works, then its your firewall blocking access to that website
    it's a preinstalled windows 8 laptop. I have tried disabling both the firewall and anti virus. It didn't work either. It's weird though, the problem just started to happen, it was fine before.
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8


    Quote Originally Posted by broe23 View Post
    It worked for me on ATT U-Verse in Central IL.
    yeah, it worked on my friends computer too, i think it's something else that's with preinstalled window version but i would not know where to begin the diagnose...
      My System SpecsSystem Spec

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