Windows 8 and 8.1 Forums


no response from shut down/restart button

  1. #1

    no response from shut down/restart button


    Hi guys, the last 3 days I have not been able to shut down my pc, when I press the shutdown/restart button nothing happens. I also get no response from anything if I right click on the start button and try to use any of the options in the menu the device manager, control panel nothing from the right click menu on the start button reacts when I press it. Even when I press power from the right side on the settings menu from the charms, shutdown/restart nothing happens. I have not made any changes to the pc recently. There is nothing in event viewer its just nothing happens the computer keeps working like I never pressed anything...I tried to do a search on this and I really didnt come up with anyone having the same problem. The only way I can shut the PC off is by holding down the power button... Thanks guys...

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    When choosing Shutdown from the charms Power setting, does holding down Shift Key make any difference?

    From what I understand, by default all the settings are set to make the computer sleep, rather than doing a real shutdown, for speed. Supposedly if you hold down Shift when choosing shutdown, it will really shutdown as it does on older Windows versions.
      My System SpecsSystem Spec

  3. #3


    I read that somewhere and it did nothing, when ever I access the shutdown/restart options from the charms menu nothing happens when I press the buttons at all, even when I right click the start button all the options in the menu don't react when I press them. I was using the trouble shooters in the action center and they just kept on running then about 10 minutes later the PC Just shut down abruptly. I know the shutdown had nothing to do with the trouble shooter because it just seemed to hang when it was running. I see in event viewer that im getting some taskhost.exe application errors. Even then task manager froze up on me last night
      My System SpecsSystem Spec

  4. #4


    I see in the event viewer that the faulting package name is Facebook, going to uninstall the Facebook app and see what happens
      My System SpecsSystem Spec

no response from shut down/restart button
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