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no response from shut down/restart button


vafangool

New Member
Posts
57
#1
Hi guys, the last 3 days I have not been able to shut down my pc, when I press the shutdown/restart button nothing happens. I also get no response from anything if I right click on the start button and try to use any of the options in the menu the device manager, control panel nothing from the right click menu on the start button reacts when I press it. Even when I press power from the right side on the settings menu from the charms, shutdown/restart nothing happens. I have not made any changes to the pc recently. There is nothing in event viewer its just nothing happens the computer keeps working like I never pressed anything...I tried to do a search on this and I really didnt come up with anyone having the same problem. The only way I can shut the PC off is by holding down the power button... Thanks guys...
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    amd a10 -6800k APU
    Motherboard
    F2A85-V PRO (FM2 ) asus
    Memory
    8GB ddr-1866mhz
    Monitor(s) Displays
    samsung 21 inch led
    Screen Resolution
    1920-1080
    Hard Drives
    1tb toshiba sata 3 and 1 samsung SSD 120gbs
    PSU
    EVGA 600watt
    Case
    diabolotek
    Antivirus
    kapersky
    Other Info
    1st build

MilesAhead

Eclectician
VIP Member
Pro User
Posts
2,130
#2
When choosing Shutdown from the charms Power setting, does holding down Shift Key make any difference?

From what I understand, by default all the settings are set to make the computer sleep, rather than doing a real shutdown, for speed. Supposedly if you hold down Shift when choosing shutdown, it will really shutdown as it does on older Windows versions.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

vafangool

New Member
Posts
57
#3
I read that somewhere and it did nothing, when ever I access the shutdown/restart options from the charms menu nothing happens when I press the buttons at all, even when I right click the start button all the options in the menu don't react when I press them. I was using the trouble shooters in the action center and they just kept on running then about 10 minutes later the PC Just shut down abruptly. I know the shutdown had nothing to do with the trouble shooter because it just seemed to hang when it was running. I see in event viewer that im getting some taskhost.exe application errors. Even then task manager froze up on me last night
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    amd a10 -6800k APU
    Motherboard
    F2A85-V PRO (FM2 ) asus
    Memory
    8GB ddr-1866mhz
    Monitor(s) Displays
    samsung 21 inch led
    Screen Resolution
    1920-1080
    Hard Drives
    1tb toshiba sata 3 and 1 samsung SSD 120gbs
    PSU
    EVGA 600watt
    Case
    diabolotek
    Antivirus
    kapersky
    Other Info
    1st build

vafangool

New Member
Posts
57
#4
I see in the event viewer that the faulting package name is Facebook, going to uninstall the Facebook app and see what happens
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    amd a10 -6800k APU
    Motherboard
    F2A85-V PRO (FM2 ) asus
    Memory
    8GB ddr-1866mhz
    Monitor(s) Displays
    samsung 21 inch led
    Screen Resolution
    1920-1080
    Hard Drives
    1tb toshiba sata 3 and 1 samsung SSD 120gbs
    PSU
    EVGA 600watt
    Case
    diabolotek
    Antivirus
    kapersky
    Other Info
    1st build

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