Windows 8 and 8.1 Forums


Very slow sign off/ switch user since upgrade to 8.1

  1. #1

    Very slow sign off/ switch user since upgrade to 8.1


    I upgraded to Window 8.1 a couple of days ago. Since then, it takes about 5 minutes to sign out or "fast switch" to another user. If I shut down or restart, there is no delay. I have tried disabling startup items, but not sure what else to try. Not sure what other info anyone would need, so just let me know if you need more!

    Cheryl

      My System SpecsSystem Spec

  2. #2


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    It was faster in 8? What OS did you upgrade from?

    Right Click down by the right side of the taskbar, choose "task Manager" from the popup. Also, find your Run Command (hit Windows Key + X) and choose "Run" and type "MSCONFIG" in there.

    In Task Manager, go to the Startup area, and see what programs are starting up. Chances are there are a few you can disable, dont delete them until you make sure they are not needed for something.

    IN the MSCONFIG window, go to Services, and check the box that says "Hide all Microsoft Services" - Look through those and see if there is anything that also does not need to be running.

    If you have iTunes, there will be several things in both areas, if you use it, you can't disable those. Same thing for Office, if you have Onenote installed, there will be a service and a startup program for that, you really don't need it.

    Especially if you have Office 2013, there are several things like "Skydrive Pro" and "Lync" which cannot be used unless you have a subscription to Office 365, so those are safe to delete.
      My System SpecsSystem Spec

  3. #3

    Solved it! I knew I hated Norton!!!!!


    This is a new computer. I knew I was going to upgrade to 8.1 when it came out, so I only set up one user in Win 8 to get familiar with it. So I don't know if it worked before or not.

    Thanks for the MSCONFIG hint. I have used it in the past, but always forget what it's called & how to access it. Anyway, I figured it out - Norton was the problem. In case others are interested, here's what I did:

    1) Using Task Manager Startup tab, I disabled everything. No difference.

    2) Using MSCONFIG, I hid all microsoft services & disabled everything. Of course, Norton doesn't allow itself to be stopped. No difference.

    3) Using MSCONFIG, I booted into safe mode. Norton stops this way. Fast user switching worked.

    4) Normal Boot. Used Norton Removal Tool to uninstall Norton. Fast User Switching now works.

    Didn't want Norton anyway; just figured I'd use it while I had the free trial. Back to using Avast!
      My System SpecsSystem Spec

  4. #4


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Norton uses an unimaginable amount of system resources for the little protection it gives you, its not worth the cost on money or in system memory.

    The AV program I have found with the lowest footprint is ESET, versions 5 through 7 are all good, and it's been pretty effective, usually stopping any new threat from affecting me.

    Avast is good, if you buy a subscription - What I like about Avast,m is that it is a whole Suite, but you don't have to buy the whole thing. If you end up buying it, don't buy the Firewall, the Windows Firewall is good enough.
      My System SpecsSystem Spec

Very slow sign off/ switch user since upgrade to 8.1
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