Windows 8 and 8.1 Forums


Need help w/Windows 8 - text replaced by symbols!

  1. #1


    Posts : 4
    Windows 8

    Need help w/Windows 8 - text replaced by symbols!


    I got a new Windows 8 computer about 2 months ago; added a new user for my kids about 3-4 weeks ago and since then have noticed that text for all users, within Windows and IE (address bar, top pulldown menus, icon descriptions on desktop) now all appear in a symbol mode that is unintelligible. When I open up Windows (ie, control panel or other Windows dialogue boxes) the text has all been changed to symbols as well. I called customer support for my computer (Lenovo) and they were not able to help solve the problem. Before I go ahead and do a factory reset, wanted to see if anyone knew the problem and could help with a solution.

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,925
    Windows 8.1 Pro


    You have either run a "cleaner" or "optimizer" program of some type, or you have installed an application that has replaced a system font.

    That font is SegueUI, and you will need to reinstall it. There are dozens of times people have asked this question in here, you can do a search to find solutions.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Thanks... I tried to search forum for "reinstall SegueUI and nothing came up - whats the best way to search for this solution?

    Dont recall installing anything specific, but one of my kids could have....
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    I guess part of the problem is that Windows now has this symbol font, so its difficult to read dialogue boxes in terms of reinstalling. Suggestions?
      My System SpecsSystem Spec

  5. #5


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    This procedure may be worth a look before you go the factory restore route:

    Fonts - Change - Windows 7 Help Forums

    Applies to Windows 8 as well and there are screenshots with readable English text that may be helpful. Good luck. Note: Option three might be the easiest way to go IMHO.
      My System SpecsSystem Spec

  6. #6


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    If ya know where it is, you can get to it by sight maybe. Can you pull up a command prompt, and does the command prompt also have these symbols? It's mroe likely that you have installed some kind of Asian Language font, one that does not have any regular english characters. Use Justatests link thats probably the best way to go. You may have to work on the affected system along side one that is not affected just so you'll know which areas to go to. I got stuck with a Hebrew font once, it was a pain to get it back to English. I had to use a Hebrew-English dictionary to read the text!
      My System SpecsSystem Spec

  7. #7


    Posts : 1,925
    Windows 8.1 Pro


    I misspelled it.. It's Segoe UI. If you had typed "symbols" into the search box (the same term you used in your title), you would have found many questions with answers. I'm not complaining, but you could have had an answer to your problem within minutes, rather than waiting for someone to answer you.

    appearance problem with won 8
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    Windows 8


    Im pretty certain its not another language - its mostly circles and rectangles and some other shapes - they dont even look like letters of any kind. Ill try the above links, hopefully that will get it done. thx.

    Quote Originally Posted by XweAponX View Post
    If ya know where it is, you can get to it by sight maybe. Can you pull up a command prompt, and does the command prompt also have these symbols? It's mroe likely that you have installed some kind of Asian Language font, one that does not have any regular english characters. Use Justatests link thats probably the best way to go. You may have to work on the affected system along side one that is not affected just so you'll know which areas to go to. I got stuck with a Hebrew font once, it was a pain to get it back to English. I had to use a Hebrew-English dictionary to read the text!
      My System SpecsSystem Spec

  9. #9


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Well, there is a "Symbols" font, you may have set that as the main font accidentally. Set it to the one they said to change it to.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,925
    Windows 8.1 Pro


    No, the problem is that Windows 8's version of Segoe UI contains special fonts used in the start page (they're really words in one character). Segoe UI from Windows 7 and earlier do not have the special characters.

    Some applications feel it necessary to install every font they use, whether it's pre-installed or not. And they end up overwriting the font in Windows 8 with an older version. Then, the words no longer show up, but instead wacky symbols.

    It has nothing to do with setting any default fonts, or any configuration entry whatsoever. The physical font files on disk have been replaced. You need to re-install the Windows 8 ones.
      My System SpecsSystem Spec

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