Hello,
I'm trying to help a friend who bought a Win8 PC, and it has already crashed on him.
When booting, the PC instantly moves into 'preparing automatic recover', then 'diagnosing your PC', then a 3rd line flashes briefly (it's so fast that I can't read it). After that, the PC reboots and goes through the same 3 steps, over and over and over.
I attempted to get the PC to boot from a LiveCD, just to see if I could get *anything* to work. The PC refuses to load it (I've tested 2 different distros on another, working PC -- they work just fine). I tried unplugging the HDD and booting from the CD. The PC just tells me to replace the boot media and try again. Yes, I've changed the PC boot options in the BIOS to boot from the CD/DVD drive first. I've enabled the boot menu -- the only option available is to boot from the hard drive.
I don't have much experience with Win8, and I'm at a complete loss of what to try next. I've spent quite a bit of time searching for a solution, and most people have my (or similar) symptoms, but nobody has a solution except to boot from the Win8 CD and repair. Unfortunately, the recovery CDs were never created. Sadly, he bought it from walmart, and didn't buy an extended warranty. Apparently the base warrenty is a pathetic 14 days (seriously? 14 days? complete BS).
Any help would be greatly appreciated.
Thanks!
I'm trying to help a friend who bought a Win8 PC, and it has already crashed on him.
When booting, the PC instantly moves into 'preparing automatic recover', then 'diagnosing your PC', then a 3rd line flashes briefly (it's so fast that I can't read it). After that, the PC reboots and goes through the same 3 steps, over and over and over.
I attempted to get the PC to boot from a LiveCD, just to see if I could get *anything* to work. The PC refuses to load it (I've tested 2 different distros on another, working PC -- they work just fine). I tried unplugging the HDD and booting from the CD. The PC just tells me to replace the boot media and try again. Yes, I've changed the PC boot options in the BIOS to boot from the CD/DVD drive first. I've enabled the boot menu -- the only option available is to boot from the hard drive.
I don't have much experience with Win8, and I'm at a complete loss of what to try next. I've spent quite a bit of time searching for a solution, and most people have my (or similar) symptoms, but nobody has a solution except to boot from the Win8 CD and repair. Unfortunately, the recovery CDs were never created. Sadly, he bought it from walmart, and didn't buy an extended warranty. Apparently the base warrenty is a pathetic 14 days (seriously? 14 days? complete BS).
Any help would be greatly appreciated.
Thanks!
My Computer
System One
-
- OS
- 7