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Replacing Win8 - won't boot from CD


pchelper

New Member
Posts
6
#1
Hello,

I'm trying to help a friend who bought a Win8 PC, and it has already crashed on him.

When booting, the PC instantly moves into 'preparing automatic recover', then 'diagnosing your PC', then a 3rd line flashes briefly (it's so fast that I can't read it). After that, the PC reboots and goes through the same 3 steps, over and over and over.

I attempted to get the PC to boot from a LiveCD, just to see if I could get *anything* to work. The PC refuses to load it (I've tested 2 different distros on another, working PC -- they work just fine). I tried unplugging the HDD and booting from the CD. The PC just tells me to replace the boot media and try again. Yes, I've changed the PC boot options in the BIOS to boot from the CD/DVD drive first. I've enabled the boot menu -- the only option available is to boot from the hard drive.

I don't have much experience with Win8, and I'm at a complete loss of what to try next. I've spent quite a bit of time searching for a solution, and most people have my (or similar) symptoms, but nobody has a solution except to boot from the Win8 CD and repair. Unfortunately, the recovery CDs were never created. Sadly, he bought it from walmart, and didn't buy an extended warranty. Apparently the base warrenty is a pathetic 14 days (seriously? 14 days? complete BS).

Any help would be greatly appreciated.

Thanks!
 

My Computer

System One

  • OS
    7

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#2
information   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html



Boot the Repair USB/CD, & try a Refresh.

How do a Refresh:
http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html


How to do a Reset:
http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
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caperjack

Just the Janitor
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2,627
#4
Unfortunately, the recovery CDs were never created.
He'd just as soon get rid of 8 altogether at this point.
then he would have to purchase win7 or use a Linux version of choice .

as for the 14 day warranty that with wal-mart he would have 1year with manufacturer,just need to contact there support desk by phone for details
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

FuturDreamz

Spacemonaut
Member
Posts
740
#7
Your problem is due to secure boot. in the BIOS disable secure boot and enable legacy boot, and it should allow you to run a livecd.

But it might be better to just get Windows 8 working, as he might like it.
 

My Computer

System One

  • OS
    Windows 8.1
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    Laptop
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    Asus Tansformer Book Flip TP500LN
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    8GB DDR3 SDRAM
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    1TB Hybrid
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    Microsoft Wireless Mobile Mouse 4000

pchelper

New Member
Posts
6
#8
Your problem is due to secure boot. in the BIOS disable secure boot and enable legacy boot, and it should allow you to run a livecd.

But it might be better to just get Windows 8 working, as he might like it.
Whelp, I still can't get Win8 to work, as I still don't have the disc. Secure boot is disabled. There is no legacy boot/os option. I managed to get Ubuntu 12.10 to show up in the boot menu, selected install, screen went black. Rebooted, selected the livecd option, went black.

So far, I'm super impressed with UEFI and Win8... :/
 

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System One

  • OS
    7

theog

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#11
Whelp, I still can't get Windows 8 to work, as I still don't have the disc. Secure boot is disabled. There is no legacy boot/os option. I managed to get Ubuntu 12.10 to show up in the boot menu, selected install, screen went black. Rebooted, selected the livecd option, went black.

So far, I'm super impressed with UEFI and Windows 8... :/
What are the options in CSM?

Check this Acer video.
Windows 8 Desktops - How to Disable Secure Boot - YouTube
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

jimbo45

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Hafnarfjörður IS

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4,373
#14
Hi there

Right --lets go back to basics -- the first problem is to get the machine to be able to boot from a CD AND START A GUI / Command line.

So what I suggest is this -- assuming you've disabled the SECURE BOOT (note that's not the same as UEFI).
1) Create a bootable copy of Partition Wizard -- download from here : supports UEFI boot.

Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

2) Now see if it boots from the CD -- I'm not asking you to do anything other than BOOT the program -- if it Boots OK then we know your computer will eventually be able to boot a Linux / Windows OS

3) Report back on the success or otherwise of this operation so we can proceed to the next step.

(I'm an old fashioned Engineer so I try and break a problem down and solve it in stages -- from what I've been reading is that whatever OS is on the CD it won't boot and start properly -- so I've suggested a small program which fully supports all these weird BIOS'es to see if IT boots OK).

Don't RUN the program --just see if the CD boots and you can see the GUI -- then post back to this thread to state whether it worked or not.

Cheers
jimbo
 

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XweAponX

New Member
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#15
Can't you get a Windows 8 disk from the OEM? They usually send those to you upon request.

Microsoft has this for Windows 7 - You can get an ISO image and burn it with this tool, do they have it for Windows 8 yet?

Microsoft Store
 

My Computer

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  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
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    Works 550w
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    Water Cooled
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    Dell Keyboard
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    Microsoft Intellimouse
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    Cable Medium Speed
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    Chrome/IE 10
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    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

theog

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#16

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

XweAponX

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#17
The lack of an actual install disk is a HUGE problem for Windows 8 consumers- It's a verified necessity for major repair.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

caperjack

Just the Janitor
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#18
The lack of an actual install disk is a HUGE problem for Windows 8 consumers- It's a verified necessity for major repair.
a lot if not all new laptops will not create recover to DVD only option given is to use a usb thumb drive
 
Last edited:

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

XweAponX

New Member
VIP Member
Pro User
#19
Yes, and Windows 7 had a whole system in their store to download an iso image and burn it onto a bootable thumb drive. Not so for windows 8, yet. This is a sorely needed option!
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

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