Windows 8 and 8.1 Forums


USB3.0 is flawed? Never seems to work properly.

  1. #11


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Three things o consider...

    1 - Are you using an actual USB 3.0 cable
    2 - Sometimes too long a cable can cause issues - especially if it's required to provide power.
    3 - Perhaps switching cables can help

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  2. #12


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by RowanX View Post
    Yes that's what I'm using. You're saying it might be by design - that would be terrible design, surely. I mean, if the system can't power/operate all of its USB ports adequately, why have them? Why give the end user an experience where basic functions randomly bomb out with no explanation? Questions for Gigabyte perhaps. All I have plugged into USB is a mouse and keyboard (there is no PS2 sockets), and now I'm adding a USB flash drive to copy some files over - this is a pretty typical setup surely!

    But as I say, I had similar problems with my last machine (a laptop). So I just wonder if whoever is responsible for setting PC (ATX?) standards has made some kind of dire mistake?? Surely not but this is my ongoing, frustrating experience with USB 3.0.
    some builder add features just to make the item more appealing to some people ,it may not be by designe ,but it just might bethe only way it will work .
    my computer has a 550W psu as a lot do ,your has 30Wpsu ,a very important feature in a power supply is Wattage

    also not to criticize you device ,but I will say that at under 175.00$ you got what you paid for ,its not much more that a TV media box ,and the usb 3 plug was like for connection a usb3 thumdrive with video and picture and stuff to view onto a monitor or TV ,just my opinion
      My System SpecsSystem Spec

  3. #13


    Posts : 20
    Windows 8.1 64bit


    Quote Originally Posted by sygnus21 View Post
    Three things o consider...

    1 - Are you using an actual USB 3.0 cable
    2 - Sometimes too long a cable can cause issues - especially if it's required to provide power.
    3 - Perhaps switching cables can help
    As per my original post, I am using a USB flash drive, i.e. there is no cable. I'm also trying a USB hard drive - yes it has a USB 3 cable, a very short one that came with the product.

    Quote Originally Posted by caperjack View Post
    some builder add features just to make the item more appealing to some people ,it may not be by designe ,but it just might bethe only way it will work .
    my computer has a 550W psu as a lot do ,your has 30Wpsu ,a very important feature in a power supply is Wattage

    also not to criticize you device ,but I will say that at under 175.00$ you got what you paid for ,its not much more that a TV media box ,and the usb 3 plug was like for connection a usb3 thumdrive with video and picture and stuff to view onto a monitor or TV ,just my opinion
    I know the Brix is a cheap product, but still I would expect it to work out-of-the-box. A cheap PC should just be less powerful (the CPU/graphics that is), not defective, surely. My ASUS laptop was not a cheap one, it was about 8x the cost of the Brix if I remember correctly - quite premium at the time with its bluray drive, USB3 port etc. A pricey laptop and still USB3.0 didn't work properly.
      My System SpecsSystem Spec

  4. #14


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Not sure if this has been said, but ensure you have the latest drivers from Gigabyte/ASUS (whichever you have) for windows 8.1. I wonder if they hid some drivers in their utilities programs, as I've heard it said that this has happened before. If I were you, I wouldn't trust any driver updates through windows, as I've experienced them getting it wrong. Also update the BIOS, as that may be very important to your problem.

    If you need help, just ask!
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  5. #15


    Posts : 20
    Windows 8.1 64bit


    Quote Originally Posted by DustSailor View Post
    Not sure if this has been said, but ensure you have the latest drivers from Gigabyte/ASUS (whichever you have) for windows 8.1. I wonder if they hid some drivers in their utilities programs, as I've heard it said that this has happened before. If I were you, I wouldn't trust any driver updates through windows, as I've experienced them getting it wrong. Also update the BIOS, as that may be very important to your problem.
    I am using latest BIOS and latest drivers (from Gigabyte directly), thanks.

    On my old laptop WindowsUpdate was already trying to push an update for my WiFi card which would kill it.. I am weary of that sort of thing already.

    Although more of a workaround than a solution.. I do wonder if wired keyboard and wired mouse would draw less power than the wireless ones I'm using now? That might give USB3 port and the WiFi less chance of dropping out (?), if this is in fact power issue.
      My System SpecsSystem Spec

  6. #16


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    wireless and wired keyboards/mice draw very little power. It might be a short somewhere, but I don't know honestly because I haven't ever encountered such a problem. You should contact Gigabyte probably, as they might know of any board problems or fixes. Don't think there is anything we can do on this end, but I could be very wrong here. Best of luck though!
      My System SpecsSystem Spec

  7. #17


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    If a design problem, I doubt they will admit it. Would basically require a recall of all systems.
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  8. #18


    Posts : 2,627
    win8.1.1 enterprise


    all in all its a neat little pc
    https://www.youtube.com/watch?v=zNEaDt27De4
      My System SpecsSystem Spec

  9. #19


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by caperjack View Post
    all in all its a neat little pc
    https://www.youtube.com/watch?v=zNEaDt27De4
    I've looked at these little boxes before. They are pretty cool but I wouldn't expect them to perform like a basic desktop or even a basic laptop. Could be wrong, have been before.
      My System SpecsSystem Spec

  10. #20


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by popeye View Post
    Quote Originally Posted by caperjack View Post
    all in all its a neat little pc
    https://www.youtube.com/watch?v=zNEaDt27De4
    I've looked at these little boxes before. They are pretty cool but I wouldn't expect them to perform like a basic desktop or even a basic laptop. Could be wrong, have been before.
    I post that link so we all knew what device the op was having usb3 issues with ,it only has a 30w psu, that maybe all it needs to run multiple usb devices ,plus everything else ,I guess ,I watched one youtube video and the guy gave it a good rating ,he didn't mention the usb3 though
      My System SpecsSystem Spec

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USB3.0 is flawed? Never seems to work properly.
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