Windows 8 and 8.1 Forums


Validity Sensor not working.

  1. #1


    Beloit, Wisconsin
    Posts : 125
    Microsoft Windows 10 Pro 64-bit

    Validity Sensor not working.


    Hey everyone hope everyone is ready for winter! So here's the deal. I upgraded my HP Pavilion DV6 to Windows 8.1 (OEM) from Windows 7 Home Premium and having some issues with my Validity Sensor not working or showing up on "Other Sign in options" but it shows up in the device manager. I have updated the drivers for it and it still isn't working. Sooooooooo I'm wondering if it's not compatible with Windows 8.1?

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  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Unless HP has a driver for that device, so it will work with Windows 8.1, you may have to stick with Windows 7. You can try and see if Windows 8 will allow you to load the Windows 7 driver from HP's support site for your computer.
      My System SpecsSystem Spec

  3. #3


    Beloit, Wisconsin
    Posts : 125
    Microsoft Windows 10 Pro 64-bit


    Quote Originally Posted by broe23 View Post
    Unless HP has a driver for that device, so it will work with Windows 8.1, you may have to stick with Windows 7. You can try and see if Windows 8 will allow you to load the Windows 7 driver from HP's support site for your computer.
    That's what I did first no luck. I also researched it a bit with no luck there. I figured I would rattle someone's mind and see if there was a fix.. Thanks Broe23
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    I show that HP has the Biometric sensor driver available for Windows 8. You need to put in the exact model of your Pavilion Laptop, to get the correct driver. HP Drivers and Downloads for Printers, Scanners and More | HP ® Support
      My System SpecsSystem Spec

  5. #5


    Beloit, Wisconsin
    Posts : 125
    Microsoft Windows 10 Pro 64-bit


    Quote Originally Posted by broe23 View Post
    I show that HP has the Biometric sensor driver available for Windows 8. You need to put in the exact model of your Pavilion Laptop, to get the correct driver. HP Drivers and Downloads for Printers, Scanners and More | HP ® Support
    The latest driver I have downloaded from HP don't work with this version. That's the current driver i have. also its the same driver i have in the SwSetup folder listed in Drive : C.
      My System SpecsSystem Spec

  6. #6


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    I would try contacting HP Support about this issue. Also check the HP Support forums to see if anyone else is having the same issue with this model & Windows 8.x.x.
      My System SpecsSystem Spec

  7. #7


    Beloit, Wisconsin
    Posts : 125
    Microsoft Windows 10 Pro 64-bit


    Quote Originally Posted by broe23 View Post
    I would try contacting HP Support about this issue. Also check the HP Support forums to see if anyone else is having the same issue with this model & Windows 8.x.x.
    I will do that. Thanks!
      My System SpecsSystem Spec

Validity Sensor not working.
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