Windows 8 and 8.1 Forums


Windows 8 Printer can't print anything.

  1. #1


    Posts : 2
    Windows 7/8

    Windows 8 Printer can't print anything.


    Hello everyone

    I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.Thanks in advance .please reply..!

      My System SpecsSystem Spec

  2. #2


    Posts : 1
    Windows 8


    I'm having the same issue on my HP LaserJet P1006. Does anyone know how to fix this?
      My System SpecsSystem Spec

  3. #3


    Posts : 19
    W7 Home Premium 32bit


    Try this.
    In Metro screen, right-click lower left corner and click All Apps.
    Click Control Panel; under Hardware, view devices & printers.
    Select your printer by a single left-click. In the thin upper ribbon, look for Remove Device & remove your printer. Back out to Metro.

    Unplug the usb cable; turn the printer on.
    Click the Desktop tile, fire up IE10, go to HP support and download the latest W7 drivers (if no W7, get Vista).
    Click the Windows Explorer icon & navigate to "Downloads" under your name.
    Right-click the driver file and extract to the downloads folder. Or, double click the .exe to facilitate the extraction.

    Go into that folder, find setup.exe - DO NOT EXECUTE YET.
    Right-click setup.exe - Properties- Compatibility - choose W7 (or Vista).
    Near the bottom, Run as administrator - Apply - OK out to the folder.

    Now execute setup. It should prompt you when to turn on the printer (just replug the usb).

    Good luck! And always try a test page.
    Last edited by pscowboy; 05 Mar 2013 at 14:01.
      My System SpecsSystem Spec

  4. #4


    Posts : 1
    windows 7


    Using the HP Plug & Play driver for W7 and P1006 works fine
      My System SpecsSystem Spec

  5. #5


    Posts : 61
    Windows 8 Pro


    When I had an issue with my Lexmark printer I found that by uninstalling the software and going to Devices and printers in the control panel, I was able to ADD a Printer and Windows, installs both the USB and the wireless drivers. The software on the Lexmark site supposedly for Win 8 would not work at all.
      My System SpecsSystem Spec

  6. #6


    Posts : 1
    Windows 8


    pscowboy Thanks a lot! Works like a charm on HP Laserjet 1020
      My System SpecsSystem Spec

  7. #7


    Posts : 1
    Windows 8


    Windows 7 driver works fine, at least so far - why don't they tell us that! Instead HP just says "a windows 8 driver is coming"
    (Of note - I tried to follow pscowboys suggestion to (1) Remove HP 1006, (2) Download Windows 7 Driver and (3) right click setup - but I did not see a setup file - just a single .exe file (perhaps because I used the plug and play download?) Anyway - worked fine with following only steps 1 and 2
      My System SpecsSystem Spec

  8. #8


    Webster NY US
    Posts : 325
    Win 7 / Win 8


    Quote Originally Posted by KSC View Post
    Windows 7 driver works fine, at least so far - why don't they tell us that! Instead HP just says "a windows 8 driver is coming"
    (Of note - I tried to follow pscowboys suggestion to (1) Remove HP 1006, (2) Download Windows 7 Driver and (3) right click setup - but I did not see a setup file - just a single .exe file (perhaps because I used the plug and play download?) Anyway - worked fine with following only steps 1 and 2
    I assume HP has a test suite they must run through and pass to certify a driver for a printer on a given OS. They have so many drivers and printers, they likely haven't gotten to all of them. The phrase "a Windows 8 driver is coming" might only mean they finally got around to certifying the Windows 7 driver for Windows 8.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8


    I have the same problem with Canon Pixima IP4500. Recently I have installed Windows 8 and Microsoft office 2013. I can't found the printer in the printing area of micorsoft office any more. In the control panel, under view devices and printers I can see the Inkjet printer icon, but I can not choose this as main printer. Anyway, I can not print anything.
    A friend of mine has also a Canon and have the same problem. Canon support site and downloads doesn't help. We have both try to install windows 7 driver, but that does not help.
    Can any one help us?
      My System SpecsSystem Spec

  10. #10


    Webster NY US
    Posts : 325
    Win 7 / Win 8


    Quote Originally Posted by Tohid View Post
    I have the same problem with Canon Pixima IP4500. Recently I have installed Windows 8 and Microsoft office 2013. I can't found the printer in the printing area of micorsoft office any more. In the control panel, under view devices and printers I can see the Inkjet printer icon, but I can not choose this as main printer. Anyway, I can not print anything.
    A friend of mine has also a Canon and have the same problem. Canon support site and downloads doesn't help. We have both try to install windows 7 driver, but that does not help.
    Can any one help us?
    I would try to completely uninstall the driver, and check this page for a download to see if it works. The page claims Windows 8 compatibility:
    PIXMA iP4500
      My System SpecsSystem Spec

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Windows 8 Printer can't print anything.
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