• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Windows 8 Printer can't print anything.


sagar

New Member
Posts
2
#1
Hello everyone

I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.Thanks in advance .please reply..!
 

My Computer

System One

  • OS
    Windows 7/8
    System Manufacturer/Model Number
    Microsoft
    CPU
    Intel
    Motherboard
    Intel
    Memory
    4 GB DDR2
    Graphics Card(s)
    Nvidia 9400 GT 512 MB

pscowboy

Member
Member
Posts
19
#3
Try this.
In Metro screen, right-click lower left corner and click All Apps.
Click Control Panel; under Hardware, view devices & printers.
Select your printer by a single left-click. In the thin upper ribbon, look for Remove Device & remove your printer. Back out to Metro.

Unplug the usb cable; turn the printer on.
Click the Desktop tile, fire up IE10, go to HP support and download the latest W7 drivers (if no W7, get Vista).
Click the Windows Explorer icon & navigate to "Downloads" under your name.
Right-click the driver file and extract to the downloads folder. Or, double click the .exe to facilitate the extraction.

Go into that folder, find setup.exe - DO NOT EXECUTE YET.
Right-click setup.exe - Properties- Compatibility - choose W7 (or Vista).
Near the bottom, Run as administrator - Apply - OK out to the folder.

Now execute setup. It should prompt you when to turn on the printer (just replug the usb).

Good luck! And always try a test page.
 
Last edited:

My Computer

System One

  • OS
    W7 Home Premium 32bit

rialcnis

Member
Member
Posts
61
#5
When I had an issue with my Lexmark printer I found that by uninstalling the software and going to Devices and printers in the control panel, I was able to ADD a Printer and Windows, installs both the USB and the wireless drivers. The software on the Lexmark site supposedly for Win 8 would not work at all.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    Alienware Area-58
    CPU
    Intell 2,93 i7
    Motherboard
    p6
    Memory
    8gigs
    Graphics Card(s)
    Nvidia gtx 295
    Sound Card
    X-fi extreme
    Monitor(s) Displays
    Dell 27"
    Screen Resolution
    1920 X 1280
    Hard Drives
    6 Seagate Sata 3 external seagate
    Case
    Alienware Area-58
    Cooling
    liquid
    Keyboard
    Logitch G15
    Mouse
    Razer Nagas
    Internet Speed
    18mbs

Mytusin

New Member
Posts
1
#6
pscowboy Thanks a lot! Works like a charm on HP Laserjet 1020
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Intel(R) CORE(TM)2 Quad CPU Q9400
    Motherboard
    Asus P5QD Turbo
    Memory
    Kingmax 4 GB DDR2 800
    Graphics Card(s)
    Gainward NVIDIA GTX460 768M
    Sound Card
    ONBOARD
    Monitor(s) Displays
    SAMSUNG 24"
    Screen Resolution
    1680/1050
    Hard Drives
    KINGSTON SVP200S360G
    SAMSUNG SP2004C
    ST3500320AS
    PSU
    RASURBO GAP-767

KSC

New Member
Posts
1
#7
Windows 7 driver works fine, at least so far - why don't they tell us that! Instead HP just says "a windows 8 driver is coming"
(Of note - I tried to follow pscowboys suggestion to (1) Remove HP 1006, (2) Download Windows 7 Driver and (3) right click setup - but I did not see a setup file - just a single .exe file (perhaps because I used the plug and play download?) Anyway - worked fine with following only steps 1 and 2 :)
 

My Computer

System One

  • OS
    Windows 8

mbratch

Troublemaker
Member
Webster NY US

Posts
325
#8
Windows 7 driver works fine, at least so far - why don't they tell us that! Instead HP just says "a windows 8 driver is coming"
(Of note - I tried to follow pscowboys suggestion to (1) Remove HP 1006, (2) Download Windows 7 Driver and (3) right click setup - but I did not see a setup file - just a single .exe file (perhaps because I used the plug and play download?) Anyway - worked fine with following only steps 1 and 2 :)
I assume HP has a test suite they must run through and pass to certify a driver for a printer on a given OS. They have so many drivers and printers, they likely haven't gotten to all of them. The phrase "a Windows 8 driver is coming" might only mean they finally got around to certifying the Windows 7 driver for Windows 8. :)
 

My Computer

System One

  • OS
    Win 7 / Win 8
    System Manufacturer/Model Number
    Lenovo T510 / HP ProBook 4540S
    CPU
    Intel i5-510m / Intel i3-3110m
    Memory
    4GB / 8GB
    Monitor(s) Displays
    15.6"

Tohid

New Member
Posts
5
#9
I have the same problem with Canon Pixima IP4500. Recently I have installed Windows 8 and Microsoft office 2013. I can't found the printer in the printing area of micorsoft office any more. In the control panel, under view devices and printers I can see the Inkjet printer icon, but I can not choose this as main printer. Anyway, I can not print anything.
A friend of mine has also a Canon and have the same problem. Canon support site and downloads doesn't help. We have both try to install windows 7 driver, but that does not help.
Can any one help us?
 

My Computer

System One

  • OS
    Windows 8

mbratch

Troublemaker
Member
Webster NY US

Posts
325
#10
I have the same problem with Canon Pixima IP4500. Recently I have installed Windows 8 and Microsoft office 2013. I can't found the printer in the printing area of micorsoft office any more. In the control panel, under view devices and printers I can see the Inkjet printer icon, but I can not choose this as main printer. Anyway, I can not print anything.
A friend of mine has also a Canon and have the same problem. Canon support site and downloads doesn't help. We have both try to install windows 7 driver, but that does not help.
Can any one help us?
I would try to completely uninstall the driver, and check this page for a download to see if it works. The page claims Windows 8 compatibility:
PIXMA iP4500
 

My Computer

System One

  • OS
    Win 7 / Win 8
    System Manufacturer/Model Number
    Lenovo T510 / HP ProBook 4540S
    CPU
    Intel i5-510m / Intel i3-3110m
    Memory
    4GB / 8GB
    Monitor(s) Displays
    15.6"

pasca33

New Member
Posts
4
#11
Using the HP Plug & Play driver for W7 and P1006 works fine
Joe is correct. I used the driver, but selected compatibility settings to Win 7 before installing. Works just fine.
 

My Computer

System One

  • OS
    Windows 8 64 bit, Windows 7 64 bit
    System Manufacturer/Model Number
    Dell XPS 410
    CPU
    Intel
    Motherboard
    Dell
    Memory
    4 gb
    Graphics Card(s)
    nVidia

lotherius

New Member
Posts
11
#12
Similar issue, but more complicated here...

I have the LJ1018... It successfully prints the test page, and prints from Notepad. But it CANNOT print from Chrome or Acrobat Reader? ... it shows up for those apps, but nothing happens if I try to print from them. Nothing even shoes up in the printer queue, even though the apps see the printer and don't indicate any errors.

Followed these steps and it did resolve the problem.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model Number
    Homebuilt
    CPU
    AMD Athlon II 440
    Motherboard
    MSI 880GMA-E45
    Memory
    8GB DDR3
    Graphics Card(s)
    HD6850
    Sound Card
    Onboard
    Monitor(s) Displays
    Acer P224w
    Screen Resolution
    1680x1050
    Hard Drives
    2x500GB WD5000AACS WD RAID
    3x1TB HD103UJ Samsung RAID
    1x2TB HD204UI Samsung
    2x500GB USB External
    PSU
    Dell XPS 730 1000 Watt
    Case
    Dell XPS 730

pasca33

New Member
Posts
4
#13
I did end up with some problems using the compatibility install. However, I've since installed HP's PCL6 Universal Printer Driver (UPD) for Windows 8. It works perfectly and allows access to all the HP P1006 formatting properties as well. I've been using it for weeks now and it is a good solution until HP decides if/when the HP P1006 is worth supporting. You can download it here.
http://h20000.www2.hp.com/bizsuppor...skId=135&prodTypeId=18972&prodSeriesId=503548
 

My Computer

System One

  • OS
    Windows 8 64 bit, Windows 7 64 bit
    System Manufacturer/Model Number
    Dell XPS 410
    CPU
    Intel
    Motherboard
    Dell
    Memory
    4 gb
    Graphics Card(s)
    nVidia

Peter2

New Member
Power User
MD

Posts
865
#14
HP

Windows 7 driver works fine, at least so far - why don't they tell us that! Instead HP just says "a windows 8 driver is coming"
(Of note - I tried to follow pscowboys suggestion to (1) Remove HP 1006, (2) Download Windows 7 Driver and (3) right click setup - but I did not see a setup file - just a single .exe file (perhaps because I used the plug and play download?) Anyway - worked fine with following only steps 1 and 2 :)

>>>>I had issues with my HP AIO after moving from Win 7 to 8. HP told me to go to their site, enter my specific printer and there would be a download approx. 33MB. I think it was the driver site.
I did and all including drivers works fine. It was a comprehensive download not just drivers as the entire printer was properly installed for Win 8.
I hope you have the same experience in the future.
Peter
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router