[FONT=&]Hi all,[/FONT]
[FONT=&]For the past few months my Alienware X51 R2 has been randomly crashing. I factory restored it and it worked for awhile until the random crashing/freezing started again. I downloaded BlueScreenView and it seems that "ntoskrnl.exe" is the culprit.[/FONT]
[FONT=&]I'm not sure how to parse the additional information on which driver is causing this to bug out. Can anyone help me read the BSOD message? I updated my motherboard from A07 to A10 and it caused more problems (messed up BIOS settings and additionally black screen crashes and random beeps on my computer). When I was able to start up the computer it BSOD'd again with the bug string: SYSTEM_SERVICE_EXCEPTION. Kind of going crazy now trying to figure out what's going on with this computer. [/FONT]
[FONT=&]I hope someone can steer me in the right direction. Thanks for your time.
[/FONT]View attachment 68436
[FONT=&]For the past few months my Alienware X51 R2 has been randomly crashing. I factory restored it and it worked for awhile until the random crashing/freezing started again. I downloaded BlueScreenView and it seems that "ntoskrnl.exe" is the culprit.[/FONT]
[FONT=&]I'm not sure how to parse the additional information on which driver is causing this to bug out. Can anyone help me read the BSOD message? I updated my motherboard from A07 to A10 and it caused more problems (messed up BIOS settings and additionally black screen crashes and random beeps on my computer). When I was able to start up the computer it BSOD'd again with the bug string: SYSTEM_SERVICE_EXCEPTION. Kind of going crazy now trying to figure out what's going on with this computer. [/FONT]
[FONT=&]I hope someone can steer me in the right direction. Thanks for your time.
[/FONT]View attachment 68436
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- CPU
- Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
- Motherboard
- Alienware 0PGRP5
- Memory
- 16GB
- Graphics Card(s)
- (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
- Sound Card
- (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
- Monitor(s) Displays
- Acer R240HY (two of them)
- Screen Resolution
- 1920 x 1080
- Hard Drives
- WDC WD10EZEX-75M2NA0
- Keyboard
- Corsair K70 RGB RAPIDFIRE
- Mouse
- Corsair SABRE RGB
- Browser
- Mozilla Firefox
- Antivirus
- Windows Defender
- Other Info
- Printer: HP 1350