Windows 8 and 8.1 Forums

Random BSOD Lenovo Y500 Win 8.1x64

  1. #1

    Posts : 38
    Windows 8.1x64 pro

    Random BSOD Lenovo Y500 Win 8.1x64

    My daughter's laptop recently began generating random Win 8 BSODs. Thinking it might be video driver related, I updated the nVidia GeForce GT750M to the latest version of the driver on nVidia's site. And still... it seems to random BSOD once or twice a day.

    Last night I started an upload of some data to the cloud (which completed) and then sometime around 4AM, sitting there unattended and idle, it restarted.

    I previously cleared the event log and was able to see the error codes, not that it does me any good. They are a bit cryptic for me.

    I have the mini-dump file too. But I think the BSOD tool will likely gather that info as well.

    Any help interpreting and tracking down the BSOD problem will be appreciated!


    Edit: I'm at a point where I'm ready to upgrade(?) her 8.1 installation to Win 10. But am hesitant to do so until I get this BSOD issue resolved.

    (I say hesitant because I really like Win 8.1 and haven't found in my brief exposure to Win 10 that it's that much of an improvement over Win8.1... and in some ways is a downgrade!)

      My System SpecsSystem Spec

  2. #2

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    Hi speedlever,

    Welcome to the 8forums.

    It seems that Avast is causing problems.
    Please follow the instructions given in this link and uninstall Avast.

    Please keep in mind, after removing Avast you can install it again. It could be possible that something became corrupt somehow which caused a wrong request to the internet, seeing that the NETIO (Network In/Output system) is being involved.
      My System SpecsSystem Spec

  3. #3

    Posts : 38
    Windows 8.1x64 pro

    Thanks for the tip. I'll likely replace Avast with Avira. I had a problem with another Lenovo that was traced back to Avast and I have Avira running on it with no issue (although it's been a while and I no longer recall what that issue was).
      My System SpecsSystem Spec

Random BSOD Lenovo Y500 Win 8.1x64
Related Threads
Random frequent crashes in explorer, win8.1x64 Is there any tool that can help me figure this out? The event viewers lacks a search function, so dies the event explorer app that i downloaded.
Lenovo X201i Laptop BSOD in random in BSOD Crashes and Debugging
Hi: I have upgraded my ThinkPad X201i from WIN7 to WIN8.1 serveral weeks ago. After installed all drivers and APPs, it went into randomly BSOD almost each time I power on. Here is the diagnostic file from the laptop. Appreciate to have your professional suggestions, thanks. Lisoft
Greetings, I'm having "kernel data inpage error" on this computer almost from the beginning. It seems to occur randomly (totally 6 times): watching video, reading pdf, working in 3d modeling program, playing a game, browsing internet. I've read some posts earlier and tried this: 1. run...
I have this problem where it takes approximately 5 minutes to boot up my Lenovo Y500 (Windows 8, 64-bit) laptop. I had this laptop for almost an year. It was fine in the beginning, took around 20 seconds to boot. However, over time when I restart my computer because of the windows update or...
Solved random BSODs lenovo y580 win 8.1 in BSOD Crashes and Debugging
Hi, I need some help with bsods on Windows 8.1 OS. I'm not sure but probably there is my fault that this happens. I have Lenovo Y580 and a few months ago I updated my bios to version 5DCN40WW(v2.07), i downloaded it from Lenovo support website (in this time i got windows 7), then i decide to run...
Hello, I have a problem with my lenovo y500, right now my laptop won't boot to Windows 8, it stays in the lenovo black screen and shows "preparing automatic repair" loading for many minutes. Also when it boots, goes to a blue screen where I can choose options like recovery and stuff, the thing is...
Hi - I just purchased a new Lenovo Y500 and this is my first experience with Windows 8. I keep getting a BAD POOL CALLER error where it says my computer has encountered a problem and must restart. I have uploaded my .dmp files. please help me Thanks!
Eight Forums Android App Eight Forums IOS App Follow us on Facebook