Windows 8 and 8.1 Forums


Random BSOD Lenovo Y500 Win 8.1x64

  1. #1


    Posts : 38
    Windows 8.1x64 pro

    Random BSOD Lenovo Y500 Win 8.1x64


    My daughter's laptop recently began generating random Win 8 BSODs. Thinking it might be video driver related, I updated the nVidia GeForce GT750M to the latest version of the driver on nVidia's site. And still... it seems to random BSOD once or twice a day.

    Last night I started an upload of some data to the cloud (which completed) and then sometime around 4AM, sitting there unattended and idle, it restarted.

    I previously cleared the event log and was able to see the error codes, not that it does me any good. They are a bit cryptic for me.







    I have the mini-dump file too. But I think the BSOD tool will likely gather that info as well.

    Any help interpreting and tracking down the BSOD problem will be appreciated!

    Thanks.

    Edit: I'm at a point where I'm ready to upgrade(?) her 8.1 installation to Win 10. But am hesitant to do so until I get this BSOD issue resolved.

    (I say hesitant because I really like Win 8.1 and haven't found in my brief exposure to Win 10 that it's that much of an improvement over Win8.1... and in some ways is a downgrade!)

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi speedlever,

    Welcome to the 8forums.

    It seems that Avast is causing problems.
    Please follow the instructions given in this link and uninstall Avast.

    Please keep in mind, after removing Avast you can install it again. It could be possible that something became corrupt somehow which caused a wrong request to the internet, seeing that the NETIO (Network In/Output system) is being involved.
      My System SpecsSystem Spec

  3. #3


    Posts : 38
    Windows 8.1x64 pro


    Thanks for the tip. I'll likely replace Avast with Avira. I had a problem with another Lenovo that was traced back to Avast and I have Avira running on it with no issue (although it's been a while and I no longer recall what that issue was).
      My System SpecsSystem Spec

Random BSOD Lenovo Y500 Win 8.1x64
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