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Random BSOD Lenovo Y500 Win 8.1x64


speedlever

New Member
Posts
38
#1
My daughter's laptop recently began generating random Win 8 BSODs. Thinking it might be video driver related, I updated the nVidia GeForce GT750M to the latest version of the driver on nVidia's site. And still... it seems to random BSOD once or twice a day.

Last night I started an upload of some data to the cloud (which completed) and then sometime around 4AM, sitting there unattended and idle, it restarted.

I previously cleared the event log and was able to see the error codes, not that it does me any good. They are a bit cryptic for me.







I have the mini-dump file too. But I think the BSOD tool will likely gather that info as well.

Any help interpreting and tracking down the BSOD problem will be appreciated!

Thanks.

Edit: I'm at a point where I'm ready to upgrade(?) her 8.1 installation to Win 10. But am hesitant to do so until I get this BSOD issue resolved.

(I say hesitant because I really like Win 8.1 and haven't found in my brief exposure to Win 10 that it's that much of an improvement over Win8.1... and in some ways is a downgrade!)
 

My Computer

System One

  • OS
    Windows 8.1x64 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebrew
    CPU
    i5-2500k
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Monitor(s) Displays
    2x 19 inch
    Screen Resolution
    1280x1024
    Hard Drives
    256 GB SSD
    1.5GB
    2 GB
    3GB external
    Case
    Antec Solo
    Antivirus
    Avast free

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,401
#2
Hi speedlever,

Welcome to the 8forums.

It seems that Avast is causing problems.
Please follow the instructions given in this link and uninstall Avast.

Please keep in mind, after removing Avast you can install it again. It could be possible that something became corrupt somehow which caused a wrong request to the internet, seeing that the NETIO (Network In/Output system) is being involved.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

speedlever

New Member
Posts
38
#3
Thanks for the tip. I'll likely replace Avast with Avira. I had a problem with another Lenovo that was traced back to Avast and I have Avira running on it with no issue (although it's been a while and I no longer recall what that issue was).
 

My Computer

System One

  • OS
    Windows 8.1x64 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebrew
    CPU
    i5-2500k
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Monitor(s) Displays
    2x 19 inch
    Screen Resolution
    1280x1024
    Hard Drives
    256 GB SSD
    1.5GB
    2 GB
    3GB external
    Case
    Antec Solo
    Antivirus
    Avast free