Windows 8 and 8.1 Forums


BSOD during general use WHEA_UNCORRECTABLE_ERROR

  1. #1


    Posts : 10
    Win 8.1

    BSOD during general use WHEA_UNCORRECTABLE_ERROR


    Hello,

    Firstly, I'd like to say that this site is a wonderful resource and I wish I had found it earlier. That said, my PC has been crashing every 2-3 mins or so since last night. I used to get a BSOD with the same error every other day while gaming. About a week ago the frequency increased after I tried unsuccessfully to upgrade to Win 10 (which also causes a BSOD "SYSTEM_SERVICE_EXCEPTION (igdkmd64.sys)"), since last night my system has been unusable.

    I built my computer strictly for gaming about a year and a half ago, all of my other computing (personal and professional) is done on Mac systems... so I'm not well-versed in the PC world.

    Since I had to use my laptop to post, I will try to log in via my PC to upload the zip folder from the DM log collector.

    Thank you in advance for any help.

    edit: added attachment Attachment 64748

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Apologies for the delay.
    The program I use to analyse dump files crashed every time while trying to analyse, probably too many dump files in a time.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Win 8.1


    No worries, and thanks for the reply! Is there anything I can do to reduce the number of dumps?
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    If you had any new bluescreens, please use the tool again and upload the zip file.
      My System SpecsSystem Spec

  5. #5


    Posts : 10
    Win 8.1


    here is an updated log...

    Attachment 64907
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The attachment is invalid as it contains nothing.
    Please try again.
      My System SpecsSystem Spec

  7. #7


    Posts : 10
    Win 8.1
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    If you're overclocking, please stop it while troubleshooting.
    Please update your Intel drivers for Graphics and CPU.
      My System SpecsSystem Spec

  9. #9


    Posts : 10
    Win 8.1


    Thank you! I updated the driver, and haven't had a crash yet. I will report back in a few hours and let you know if it is resolved.
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    It might be better to wait a few days in case of any bluescreen.
    Also, keep track of updates for drivers
      My System SpecsSystem Spec

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BSOD during general use WHEA_UNCORRECTABLE_ERROR
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