Solved BSOD during general use WHEA_UNCORRECTABLE_ERROR

Dzyn

New Member
Hello,

Firstly, I'd like to say that this site is a wonderful resource and I wish I had found it earlier. That said, my PC has been crashing every 2-3 mins or so since last night. I used to get a BSOD with the same error every other day while gaming. About a week ago the frequency increased after I tried unsuccessfully to upgrade to Win 10 (which also causes a BSOD "SYSTEM_SERVICE_EXCEPTION (igdkmd64.sys)"), since last night my system has been unusable.

I built my computer strictly for gaming about a year and a half ago, all of my other computing (personal and professional) is done on Mac systems... so I'm not well-versed in the PC world.

Since I had to use my laptop to post, I will try to log in via my PC to upload the zip folder from the DM log collector.

Thank you in advance for any help.

edit: added attachment View attachment 64748
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i7 4770k
    Motherboard
    Asus Z87-Expert
    Memory
    Corsair Vengeance Pro 4GB x 4
    Graphics Card(s)
    EVGA Nvidia GTX-770 Classified
    Monitor(s) Displays
    Apple Thunderbolt Display
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro Series 128GB SSD
    PSU
    Corsair RM 750W
    Case
    Corsair Air 540 ATX
    Cooling
    Corsair H100i
    Keyboard
    Razer Blackwidow Ultimate
    Mouse
    Razer Mamba
    Internet Speed
    25Mbps/5Mbps

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Apologies for the delay.
The program I use to analyse dump files crashed every time while trying to analyse, probably too many dump files in a time.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dzyn

New Member
No worries, and thanks for the reply! Is there anything I can do to reduce the number of dumps?
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i7 4770k
    Motherboard
    Asus Z87-Expert
    Memory
    Corsair Vengeance Pro 4GB x 4
    Graphics Card(s)
    EVGA Nvidia GTX-770 Classified
    Monitor(s) Displays
    Apple Thunderbolt Display
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro Series 128GB SSD
    PSU
    Corsair RM 750W
    Case
    Corsair Air 540 ATX
    Cooling
    Corsair H100i
    Keyboard
    Razer Blackwidow Ultimate
    Mouse
    Razer Mamba
    Internet Speed
    25Mbps/5Mbps

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
If you had any new bluescreens, please use the tool again and upload the zip file.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dzyn

New Member

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i7 4770k
    Motherboard
    Asus Z87-Expert
    Memory
    Corsair Vengeance Pro 4GB x 4
    Graphics Card(s)
    EVGA Nvidia GTX-770 Classified
    Monitor(s) Displays
    Apple Thunderbolt Display
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro Series 128GB SSD
    PSU
    Corsair RM 750W
    Case
    Corsair Air 540 ATX
    Cooling
    Corsair H100i
    Keyboard
    Razer Blackwidow Ultimate
    Mouse
    Razer Mamba
    Internet Speed
    25Mbps/5Mbps

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
The attachment is invalid as it contains nothing.
Please try again.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dzyn

New Member

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i7 4770k
    Motherboard
    Asus Z87-Expert
    Memory
    Corsair Vengeance Pro 4GB x 4
    Graphics Card(s)
    EVGA Nvidia GTX-770 Classified
    Monitor(s) Displays
    Apple Thunderbolt Display
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro Series 128GB SSD
    PSU
    Corsair RM 750W
    Case
    Corsair Air 540 ATX
    Cooling
    Corsair H100i
    Keyboard
    Razer Blackwidow Ultimate
    Mouse
    Razer Mamba
    Internet Speed
    25Mbps/5Mbps

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
If you're overclocking, please stop it while troubleshooting.
Please update your Intel drivers for Graphics and CPU.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dzyn

New Member
Thank you! I updated the driver, and haven't had a crash yet. I will report back in a few hours and let you know if it is resolved.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i7 4770k
    Motherboard
    Asus Z87-Expert
    Memory
    Corsair Vengeance Pro 4GB x 4
    Graphics Card(s)
    EVGA Nvidia GTX-770 Classified
    Monitor(s) Displays
    Apple Thunderbolt Display
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro Series 128GB SSD
    PSU
    Corsair RM 750W
    Case
    Corsair Air 540 ATX
    Cooling
    Corsair H100i
    Keyboard
    Razer Blackwidow Ultimate
    Mouse
    Razer Mamba
    Internet Speed
    25Mbps/5Mbps

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
It might be better to wait a few days in case of any bluescreen.
Also, keep track of updates for drivers ;)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dzyn

New Member
Last edited:

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i7 4770k
    Motherboard
    Asus Z87-Expert
    Memory
    Corsair Vengeance Pro 4GB x 4
    Graphics Card(s)
    EVGA Nvidia GTX-770 Classified
    Monitor(s) Displays
    Apple Thunderbolt Display
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro Series 128GB SSD
    PSU
    Corsair RM 750W
    Case
    Corsair Air 540 ATX
    Cooling
    Corsair H100i
    Keyboard
    Razer Blackwidow Ultimate
    Mouse
    Razer Mamba
    Internet Speed
    25Mbps/5Mbps

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
The latest crashes are due to a level 0 cache write error.
Please keep an eye on the temperatures.
Please make sure every driver is up to date. This may be hard, because there are a lot of drivers that users are not seeing.
Please make sure there is no bloatware installed that may interfere.
Please check your BIOS and make sure the settings are loaded to default.
Please read Prime95 for instructions for a test on your CPU.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dzyn

New Member
I'm going to mark this thread solved.... I was finally able to upgrade to win10. Thanks again!
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i7 4770k
    Motherboard
    Asus Z87-Expert
    Memory
    Corsair Vengeance Pro 4GB x 4
    Graphics Card(s)
    EVGA Nvidia GTX-770 Classified
    Monitor(s) Displays
    Apple Thunderbolt Display
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro Series 128GB SSD
    PSU
    Corsair RM 750W
    Case
    Corsair Air 540 ATX
    Cooling
    Corsair H100i
    Keyboard
    Razer Blackwidow Ultimate
    Mouse
    Razer Mamba
    Internet Speed
    25Mbps/5Mbps

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
You're welcome.

What exactly have you done in the 4 weeks that have past by?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dzyn

New Member
Quite a bit. After disabling my over clocking and upgrading all the drivers I could find, I did the auto upgrade to Win10. I kept getting BSODs unless I booted in Safe Mode, so then I did a clean install of Win10 and added everything back one-by-one. For my build I need to use Virtu MVP, which was causing the crash in Win10.

Unfortunately I lost my product key, so I just let the PC sit for 2 weeks before rolling back to an unactivated Win8.1. Everything is working fine now with no over clocking.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i7 4770k
    Motherboard
    Asus Z87-Expert
    Memory
    Corsair Vengeance Pro 4GB x 4
    Graphics Card(s)
    EVGA Nvidia GTX-770 Classified
    Monitor(s) Displays
    Apple Thunderbolt Display
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 840 Pro Series 128GB SSD
    PSU
    Corsair RM 750W
    Case
    Corsair Air 540 ATX
    Cooling
    Corsair H100i
    Keyboard
    Razer Blackwidow Ultimate
    Mouse
    Razer Mamba
    Internet Speed
    25Mbps/5Mbps

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Great, good to hear that the problem is solved :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

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