I just recently built a new computer and while setting it up with the usual software (chrome, evernote, word, etc) it began crashing regularly especially with Chrome. Chrome constantly runs out of memory (he's dead, jim error) and the OS (windows 8.1) produces a memory_management error with my minidump files finishing with a mention of ntoskrnl.exe being the problem.
The most consistent way to crash the computer is by opening 31 tabs in Chrome at once (webcomics folder) which will begin to load them, freeze, and crash.
While overloading Chrome is consistent in crashing, the system has crashed occasionally while doing other things such as installing software and attempting to figure out the crashes. Firefox does not seem to crash the system under the 31 tabs but it may have crashed once or twice.
After reading several other posts about similar problems, I've done the suggested tips:
-I've run memtest86 which produced no problems in the RAM (4 passes)
-windows memory diagnostic which produced no problems
-sfc /scannow which produced no problems
-run 3DPchip and 3DPnet to update all my drivers (it updated a few from my manufacturer's drivers from the site, asus Z97-a MB)
-remove all ASUS bloatware and turn on XMP in my bios (latest version)
My computer is a fresh build (aside from general software) so all my information is backed up and I'm not opposed to a reformat and re-install of windows 8.1 though I'd prefer to avoid that timesink.
My diagnostic info is uploaded here for y'all.
The most consistent way to crash the computer is by opening 31 tabs in Chrome at once (webcomics folder) which will begin to load them, freeze, and crash.
While overloading Chrome is consistent in crashing, the system has crashed occasionally while doing other things such as installing software and attempting to figure out the crashes. Firefox does not seem to crash the system under the 31 tabs but it may have crashed once or twice.
After reading several other posts about similar problems, I've done the suggested tips:
-I've run memtest86 which produced no problems in the RAM (4 passes)
-windows memory diagnostic which produced no problems
-sfc /scannow which produced no problems
-run 3DPchip and 3DPnet to update all my drivers (it updated a few from my manufacturer's drivers from the site, asus Z97-a MB)
-remove all ASUS bloatware and turn on XMP in my bios (latest version)
My computer is a fresh build (aside from general software) so all my information is backed up and I'm not opposed to a reformat and re-install of windows 8.1 though I'd prefer to avoid that timesink.
My diagnostic info is uploaded here for y'all.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- CPU
- Intel i7 4790k
- Motherboard
- Asus Z97-a
- Memory
- PNY 8gb 1600 + Crucial 4gb 1600
- Graphics Card(s)
- Nvidia GeForce GTX 970
- Sound Card
- Realtek HD Audio (onboard)
- Monitor(s) Displays
- ViewSonic VX2703
- Screen Resolution
- 1980 x 1080
- PSU
- 750w
- Browser
- Chrome
- Antivirus
- Bitdefender