Windows 8 and 8.1 Forums


BSOD playing CSGO Black screen/sound loop crash

  1. #1


    Posts : 5
    Windows 8.1

    BSOD playing CSGO Black screen/sound loop crash


    New fresh install of windows 8 updated to 8.1 with all my motherboard drivers etc up to date. Display drivers are the newest Omega drivers from AMD.

    I installed steam and decided to install csgo to my ssd/C: drive since it's my most played game. Now I can play the game fine but after a short amount of time the game and display drivers will crash giving me a black screen and sound loop. I let it sit there for a while so I could get a bsod and crash dump to happen.

    Since then I also updated my ssd to the latest firmware and reinstalled my AMD drivers and the problem still persists. I have no other games installed at the moment so if you wan't me to check if the crash happens with other games let me know.

    Here is my debug info
    Attachment 56190

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Remove Asus bloatware from your PC and try another version of GPU drivers.
    Code:
    AsUpIO.sys Tue Aug 3 04:47:59 2010 (4C57835F)  
    ASUS hardware monitoring software related 
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys 
    
    ASUSFILTER.sys  Tue Sep 20 17:46:33 2011 (4E78B559) 
    ASUS USB Hub filter driver  
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys 
    
    AiChargerPlus.sys Thu Apr 19 03:17:35 2012 (4F8F67AF)  
    Asus Charger Driver [br] Likely BSOD cause - haven't  seen recently (15Jan2013) 
    http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys 
    
    AsIO.sys Wed Aug 22 11:54:47  2012 (5034AC67) 
    Asus PCProbe Utility 
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
    
    ndisrd.sys Thu Feb 21 03:40:15 2013  (5125890F) 
    
    ndisrd.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    cmudaxp.sys Mon Jul 22 03:24:04 2013 (51EC89B4) 
    C-Media Audio  Interface Driver (WDM) by C-Media [br] ASUS Xonar DG Audio Interface driver [br]  HTO CLARO Audio Interface Driver 
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys 
    
    Rt630x64.sys Fri Jul 26 09:01:35  2013 (51F21ECF) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    asmtxhci.sys Fri Aug 16 21:28:42  2013 (520E7D6A) 
    Asmedia USB 3.0 driver 
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys 
    
    asmthub3.sys Fri Aug 16 21:28:54  2013 (520E7D76) 
    ASMedia USB 3.0 Hub driver 
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    asstor64.sys Mon Jan 27  10:30:34 2014 (52E6273A) 
    Asmedia ASM-106x Sata 6G controller 
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys 
    
    mwac.sys Wed Jun 18 04:07:00 2014  (53A0F444) 
    Malwarebytes Web Access Control 
    http://www.carrona.org/drivers/driver.php?id=mwac.sys 
    
    AMDACPKSL.SYS Sun Jun 22 04:31:43  2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    mbam.sys Wed Sep 3 19:50:25 2014  (540754E1) 
    MBAMProtector 
    http://www.carrona.org/drivers/driver.php?id=mbam.sys 
    
    MBAMSwissArmy.sys Sat Sep 20 00:14:07  2014 (541CAAAF) 
    Malwarebytes Anti-malware 
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys 
    
    atikmpag.sys Fri Nov 21  03:08:54 2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control  Center and only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    
    
    Debug session time: Mon  Jan 5 03:45:39.905 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010515-11375-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:14:25.638  
    *** WARNING: Unable to verify timestamp for atikmpag.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for atikmpag.sys  
    Probably caused by : atikmpag.sys ( atikmpag+b848 ) 
    BugCheck 116,  {ffffe0006be22010, fffff801eb04d848, ffffffffc00000b5, a} 
    BugCheck Info: VIDEO_TDR_FAILURE (116)  
    Bugcheck code 00000116 
    Arguments: 
    Arg1: ffffe0006be22010, Optional  pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). 
    Arg2:  fffff801eb04d848, The pointer into responsible device driver module (e.g. owner  tag). 
    Arg3: ffffffffc00000b5, Optional error code (NTSTATUS) of the last  failed operation. 
    Arg4: 000000000000000a, Optional internal context  dependent data. 
    BUGCHECK_STR: 0x116 
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys 
    BiosVersion = 2501 
    BiosReleaseDate = 04/08/2014  
    SystemManufacturer = To be filled by O.E.M. 
    SystemProductName = To be  filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Jan 05 12:46:26 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 05 12:46:26 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 05 12:46:26 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    I removed Ai Suite II and used driver sweeper to remove my display drivers then reinstalled them and the issue still persists.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Post screenshot of your temps both idle and load.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    I have monitored my temps while this crash has happened before and I can assure you nothing in my system is overheating. The reason I can't monitor them now is because I removed Asus's monitoring utility as requested.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1


    That seemed to have fixed it for a while but after playing for about 20 mins it crashed again. Could it be that the ssd is causing it to crash? I've been googling the issue and is seems that some people have been having issues running games off of ssd's. I have run games flawlessly on this computer in the past when they were installed on my 1tb hdd exclusively.

    EDIT: Reinstalled the game onto my ssd and I played for a hour until it crashed again. I'm going to install onto my hdd this time and see if that fixes the issue.
    Last edited by Luk3yLuke; 06 Jan 2015 at 01:38.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    OK. Keep me updated.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8.1


    Reinstalled on my hdd and haven't a crash at all. Must have something to do with the early Samsung's ssd's mines a 840 series 128gb.

    Thanks for you help anyway.
      My System SpecsSystem Spec

BSOD playing CSGO Black screen/sound loop crash
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