Windows 8 and 8.1 Forums

Power Driver State Failure

  1. #1


    Posts : 3
    Windows 8.1

    Power Driver State Failure


    Turning on the computer or after some time of use sometimes gives the BSOD power_driver_state_failure. after resetting it usually enters the windows. Could anyone help me with this problem?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Update drivers in red. Run System File Checker. Remove Alcohol 120 and/or Daemon Tools if using them.
    Code:
    HECIx64.sys Thu Sep 17 21:54:16 2009  (4AB293E8) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    NTIOLib_X64.sys  Wed Oct 20 08:45:49 2010 (4CBE901D) 
    MSI Afterburner driver (known  BSOD issues with Windows) Also found to be a part of MSI  Live Update 5[br][br]Recently (Nov 2014) there have been numerous instances of  this driver in memory dumps. Analysis reveals that they are scattered throughout  the filesystem by the installed MSI command utilities. For now I suggest  uninstalling them all. 
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys 
    
    Rt630x64.sys Fri May 10  11:59:08 2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    agp440.sys Thu Aug 22 13:39:35  2013 (5215F877) 
    Intel AGP Bus Filter 
    http://www.carrona.org/drivers/driver.php?id=agp440.sys 
    
    nv_agp.sys Thu Aug 22 13:39:38 2013  (5215F87A) 
    NVIDIA nForce AGP Bus Filter 
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys 
    
    RTKVHD64.sys Wed May 14 12:28:52  2014 (53734564) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    nvhda64v.sys Mon Jul 21 16:17:53  2014 (53CD2111) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    nvvad64v.sys Thu Sep 25 17:39:23  2014 (5424372B) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    NvStreamKms.sys Sat Nov 1 00:04:56 2014 (54541598)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    nvlddmkm.sys Wed Nov 12  21:51:31 2014 (5463C853) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Mon  Dec 22 04:37:56.517 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\122214-20953-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 6:20:57.207  
    *** WARNING: Unable to verify timestamp for atapi.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for atapi.sys 
    Probably caused  by : atapi.sys 
    BugCheck 9F, {3, ffffe00064a07610, fffff8026865faa0,  ffffe00066c8f010} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe00064a07610, Physical Device Object of the stack 
    Arg3:  fffff8026865faa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe00066c8f010, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_atapi.sys 
    MaxSpeed: 2800 
    CurrentSpeed: 2793  
    BiosVersion = V17.4 
    BiosReleaseDate = 08/26/2011 
    SystemManufacturer  = MSI 
    SystemProductName = MS-7636  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Dec 20 14:34:37.525 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\122014-18640-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  13:44:27.356 
    *** WARNING: Unable to verify timestamp for atapi.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for atapi.sys  
    Probably caused by : atapi.sys 
    BugCheck 9F, {3, ffffe001ee409060,  fffff8039025faa0, ffffe001ef973b50} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe001ee409060, Physical Device Object of the stack 
    Arg3:  fffff8039025faa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe001ef973b50, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_atapi.sys 
    MaxSpeed: 2800 
    CurrentSpeed: 2793  
    BiosVersion = V17.4 
    BiosReleaseDate = 08/26/2011 
    SystemManufacturer  = MSI 
    SystemProductName = MS-7636  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Dec 20 00:49:30.525 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121914-49109-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 1:24:38.794  
    *** WARNING: Unable to verify timestamp for atapi.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for atapi.sys 
    Probably caused  by : atapi.sys 
    BugCheck 9F, {3, ffffe00199a28060, fffff800fa25faa0,  ffffe0019bb95460} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe00199a28060, Physical Device Object of the stack 
    Arg3:  fffff800fa25faa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe0019bb95460, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_atapi.sys 
    MaxSpeed: 2800 
    CurrentSpeed: 2793  
    BiosVersion = V17.4 
    BiosReleaseDate = 08/26/2011 
    SystemManufacturer  = MSI 
    SystemProductName = MS-7636  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Dec 19 14:16:15.526 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121914-47281-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  19:45:41.884 
    *** WARNING: Unable to verify timestamp for atapi.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for atapi.sys  
    Probably caused by : atapi.sys 
    BugCheck 9F, {3, ffffe000e1615610,  fffff8021b2aaaa0, ffffe000e0b254f0} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe000e1615610, Physical Device Object of the stack 
    Arg3:  fffff8021b2aaaa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe000e0b254f0, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_atapi.sys 
    MaxSpeed: 2800 
    CurrentSpeed: 2793  
    BiosVersion = V17.4 
    BiosReleaseDate = 08/26/2011 
    SystemManufacturer  = MSI 
    SystemProductName = MS-7636  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Dec 22 10:04:01 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 22 10:04:01 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 22 10:04:01 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Wynna & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis for informative purposes :-
    Code:
    0: kd> !irp ffffe001ef973b50
    Irp is active with 5 stacks 2 is current (= 0xffffe001ef973c68)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe001ee409060 00000000 fffff8008b0c3440-ffffe001ee5e8810 Success Error Cancel pending
           Unable to load image \SystemRoot\System32\drivers\ataport.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ataport.SYS
    *** ERROR: Module load completed but symbols could not be loaded for ataport.SYS
     \Driver\atapi CLASSPNP!ClasspPowerUpCompletion
       Args: 00051100 00000001 00000001 00000002
     [ 16, 2]   0 e1 ffffe001ee5e82d0 00000000 fffff8008a41fc08-00000000 Success Error Cancel pending
            \Driver\disk partmgr!PmPowerCompletion
       Args: 00051100 00000001 00000001 00000002
     [ 16, 2]   0 e1 ffffe001ee5e7040 00000000 fffff8038e936c30-ffffe001ef25e010 Success Error Cancel pending
            \Driver\partmgr nt!PopRequestCompletion
       Args: 00051100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe001ef25e010    
       Args: 00000000 00000000 00000000 00000000
    So, the driver "ATAPI.sys" is the one who is blocking the IRP packets which in turn leads to the System Crash. This driver is the "ATAPI IDE Miniport driver" and is a part of the operating system. Since, it is a part of Windows, the chance of it being at fault is extremely less. So, it could mean that there is something 3rd party which is causing the trouble. Let's take a look at your 3rd party drivers now -
    Code:
    **************************Mon Dec 22 09:07:56.517 2014 (UTC + 5:30)**************************
    HECIx64.sys                 Fri Sep 18 01:24:16 2009 (4AB293E8)
    NTIOLib_X64.sys             Wed Oct 20 12:15:49 2010 (4CBE901D)
    Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
    nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
    nvvad64v.sys                Thu Sep 25 21:09:23 2014 (5424372B)
    NvStreamKms.sys             Sat Nov  1 04:34:56 2014 (54541598)
    nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec 19 18:46:15.526 2014 (UTC + 5:30)**************************
    agp440.sys                  Thu Aug 22 17:09:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 17:09:38 2013 (5215F87A)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Dec 14 00:41:47.591 2014 (UTC + 5:30)**************************
    hiber_ataport.sys           Thu Aug 22 17:09:53 2013 (5215F889)
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=hiber_ataport.sys

    I have highlighted a driver in RED. It is known to cause problems with some Windows systems. Kindly uninstall any MSI product (MSI Afterburner/ MSI Live Update 5) from your system.

    Update your Intel Chipset drivers and Intel Management Interface drivers.
    I found that your BIOS is very old -
    Code:
     
      BIOS Version                  V17.4
     
      BIOS Release Date             08/26/2011
     
      Manufacturer                  MSI
     
      Product Name                  MS-7636
    Kindly see if there is any available update for the motherboard. If there is any update available then report back but DON'T DO the BIOS update as of now since it can permanently damage your motherboard if not done right.

    Also, was this problem occurring before you migrated to Windows 8.1?

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    Thanks for the responses.


    I used the Windows 8.1 on this computer for about a year without any problem either, so he had to be formatted and then a few days later began the BSOD.


    I performed the following procedures:
    - Run SFC / Scannow and no errors were found.
    - Do not have Alcohol 120 and / or Daemon Tools installed.
    - I installed the Intel Update and said there was no available updates.
    - Stopped the nVidia Kernel Streaming service.
    - Uninstalled the MSI Live Update.
    - Updated the drive Realtek PCI / PCIe Adapters.
    - Realtek High Definition was already installed the latest version of the available drive.
    - Vidia Video drivers were already installed the latest version of the available drive.
    - Windows Update showed no new updates.
    - Not a new BIOS available.


    The computer did not error in the last 24h. But the BSOD does not always happen. If within a few days there are no new errors as put the topic as solved, but post the new error.


    Thanks again.
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Sure thing. Keep us updated ^_^
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Windows 8.1


    I came back.
    The BSOD stopped. No blue screen appeared again. But sometime my monitor off for three seconds and when it returns the following message appears. "Display NVIDIA Windows Kernel Mode Driver Driver, Version 344.75 stopped responding and has successfully". and the computer functions normally until the error again.


    Could anyone help me? Sorry if it is not the right place to ask.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,480
    Windows 10 Pro x64


    Update your GPU drivers.
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Wynna View Post
    I came back.
    The BSOD stopped. No blue screen appeared again. But sometime my monitor off for three seconds and when it returns the following message appears. "Display NVIDIA Windows Kernel Mode Driver Driver, Version 344.75 stopped responding and has successfully". and the computer functions normally until the error again.


    Could anyone help me? Sorry if it is not the right place to ask.
    Hi Wyna ^_^,

    I am glad to hear that the problem related to BSOD has been solved.
    The error you are experiencing is regarding the Display Driver not receiving a response from the Graphics Processing Unit in a timely manner and hence you are seeing Windows reset the adapter automatically.
    Use the Display Driver Uninstaller from this **LINK**. Once you have successfully removed the current version of the NVIDIA Driver, try different versions of the driver like try a driver which is a bit old, or the latest BETA Drivers.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

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