Windows 8 and 8.1 Forums

BSOD at playing games, hall.dll+2d965 0x00000124

  1. #1

    Posts : 1
    Windows 8

    BSOD at playing games, hall.dll+2d965 0x00000124

    BSOD at playing games, hall.dll+2d965 0x00000124

    Hi all,

    I build new gaming system since 3 months. My graphic card model is "ZOTAC GTX780 O.C". When i play games i rarely have got bsod(hall.dll+2d965 0x00000124).

    -I tested my cpu with prime 95 (15 h) no errors.
    -I tested my rams with memtest86+ no errors.
    -I updated all drivers but bsod is not fixed

    i think my graphic card to cause bsod but i undecided. is my graphic card damaged? Help me please...

    My minidump file on the attachment.

    My System:

    Core i7 4790 3.6 GHZ 8MB Cache 22nm (COOLER MASTER TPC 812XS)
    MSI Z97 Gaming 5 Intel Z97 Soket 1150 DDR3 3200MHz (O.C.) Motherboard
    WD 3.5" 1TB Caviar Blue SATA 3.0 7200Rpm 64MB Cache HDD
    Zotac GTX780 O.C. GDDR5 3GB 384Bit Geforce DX11.1 GPU
    G-SKILL 8GB RipjawsX DDR3 2133MHz CL11 1.65V Dual Kit RAM
    THERMALTAKE VO37001N2N Level 10 GTS 700w MidT ATX Black
    KINGSTON 120GB V300 SATA 3.0 Cache SSD

    also i have got bsod with Windows 8 Enterprise x64,Windows 7 Home Premium x64
    Last edited by pusu6600; 07 Oct 2014 at 17:01.

      My System SpecsSystem Spec

  2. #2

    Can you please follow Blue Screen of Death (BSOD) Posting Instructions so we can get all the files needed.

    As you said BugCheck 124, since all i received the minidump this is the only thing i could do.

    BugCheck 0x124

    You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try - Windows 7 Help Forums and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

    • Run all but the advanced tests with SeaTools for HDDs.
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.

    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.

    Remember to read closely through Stop 0x124 - what it means and what to try - Windows 7 Help Forums for the crash.
    Coutesy of: writhziden

    dtsoftbus01.sys             Fri Feb 21 03:49:36 2014 (53072130)
    Daemon Tools is a still causer of BSODs, I still suggest uninstalling it.

    NvStreamKms.sys             Fri Jul 25 06:35:56 2014 (53D2411C)
    Driver Description: nVidia Streaming Kernel service - may cause BSOD in Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00)
    Possible fix:

    Do all of those, post back with the results.
      My System SpecsSystem Spec

BSOD at playing games, hall.dll+2d965 0x00000124
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