Windows 8 and 8.1 Forums


BSOD playing games,error 0x00000124,0x00000116.

  1. #11


    Posts : 10
    win 8,1 x64


    here are the files you asked,also i did a clean install of windows 7 x64 so i aint at the 8,1 i thought you should know.Attachment 52305

      My System SpecsSystem Spec

  2. #12


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Axilleas ^_^,

    The latest bug check is a 0x124 which means a WHEA_UNCORRECTABLE_ERROR Occurred which generally occurs when there is a hardware fault. But, I have seen drivers doing it as well. I have analysed your dump files and below has been provided an analysis of the same :-

    Code:
    1: kd> !errrec fffffa8004a398f8
    ===============================================================================
    Common Platform Error Record @ fffffa8004a398f8
    -------------------------------------------------------------------------------
    Record Id     : 01cfe3ed509f4823
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/9/2014 18:17:47 (UTC)
    Flags         : 0x00000002 PreviousError
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004a39978
    Section       @ fffffa8004a39a50
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x0000000000010677
    Processor ID  : 0x0000000000000000
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004a399c0
    Section       @ fffffa8004a39b10
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id        : 77 06 01 00 00 08 04 00 - fd e3 08 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ fffffa8004a39b10
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004a39a08
    Section       @ fffffa8004a39b90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
      Status      : 0xf200084000000800
    There is a BUS Timeout Error. There was problem sending information to the L0 cache of the CPU. I checked your loaded modules list and there are only 2 3rd party drivers. Most likely, this would be a hardware problem since the problem persists on a clean installation of Windows.
    I would suggest you to follow the Hardware Diagnostics over **HERE**. Perform the Prime95 (CPU Stress Test) first as it would make the matter more clear on which hardware part is damaged.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #13


    Posts : 10
    win 8,1 x64


    hello again,i runned prime95 again,first time i let it run for 1 hour no problems found.Now at about 20+ min it stopped and i got an error :/.the results.Attachment 52672
    Edit:just runned intel proccesor diagnostic tool result=passed
    Last edited by axilleas07; 18 Oct 2014 at 14:58.
      My System SpecsSystem Spec

  4. #14


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by axilleas07 View Post
    hello again,i runned prime95 again,first time i let it run for 1 hour no problems found.Now at about 20+ min it stopped and i got an error :/.the results.Attachment 52672
    Edit:just runned intel proccesor diagnostic tool result=passed
    Hi Axilleas07 ^_^,

    Could you please attach the "stress.txt" file as well generated by Prime95.

    According to this text file which you have attached, hardware failure or bad CPU in this case has been detected. I have found that in many cases the Intel Burn Test passes whereas the Prime95 fails. In either one failing, that is most likely a bad CPU.



    Let me know how it goes.
      My System SpecsSystem Spec

  5. #15


    Posts : 10
    win 8,1 x64


    hey here it is,Attachment 52716
    but how u explain that last time i used prime95 it was all good after more than 60 min of testing,this time i did blent test, last time i did some other test.
    Edit:blend test tests lots of ram() last time i have done in place large FFTs(maximum power consumption btw.
    Edit2:so i was thinking it might be my ram problem.
      My System SpecsSystem Spec

  6. #16


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Axilleas07 ^_^,

    You are absolutely correct about the Blend Test. But, in the cases which I have seen, when a hardware problem is there and it is a WHEA_UNCORRECTABLE_ERROR with Processor being at fault, it is most likely the Processor.

    But, we must make sure that it is. Kindly perform the Memtest as well since it is better than Prime95 at detecting bad memory.

    One more thing, I would like to ask is to run the Prime95 in "In-Place Large FFTs" mode and keep a check on the temperature using this free utility CoreTemp.

    Report back the temperatures when idle and when stress testing with Prime95.

    Let me know how it goes ^_^.
      My System SpecsSystem Spec

  7. #17


    Posts : 10
    win 8,1 x64


    Hey,so i did memtest, pass 4 error 0. I also did prime in the mode you asked below i have the temperatures.
      My System SpecsSystem Spec

  8. #18


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Axilleas ^_^,

    The temperatures are high. It is going around 87 degrees. I would suggest you to clean the CPU case and make sure that you clean it properly. Furthermore, run the Prime95 once again but this time with the CPU Case open and a table fan pointing towards at it directly. Run Prime95 for around 20 minutes and report back with the temperature.

    Also, if you are still facing problem, I would require a freshly generated SF Diagnostic ZIP File to analyse further

    Let me know how it goes ^_^
      My System SpecsSystem Spec

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