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BSOD playing games,error 0x00000124,0x00000116.


Posts
10
#1
Greetings,
recenlty i upgraded my pc,i changed everything but the graphic cart.So far so good.I did format and installed win 7 x32 bit first.All worked fine till i started playing games.Then while in games i would get bsod,tried 2-3 games all with the same result.So i started stress testing my hardware.furmark,occt,prime95,hds, all was good.I did format again and installed win 7 x64 now,the problem stayed.Third format i installed win 8,1 not on the ssd on the hdd just to test the problem remains.But now a window pops up that says "display driver stopped responding and has recovered" mostly,it even appeared while i was just browsing.Today after 3 days using win 8,1 i got my first bsod.

P.S i have tried numerous drivers,and various other fixes i saw on the internet no luck.

So here is my SF Diagnostic Tool file


View attachment 51649
 

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
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    amd radeon hd 5570 Manuf:GIGABYTE TECH
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blueelvis

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#2
Hi Axileas07 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Mon Sep 29 00:00:18.698 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092814-23890-01.dmp]
 
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 1 days 23:33:54.442
 
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
*** WARNING: Unable to verify timestamp for atikmdag.sys
 
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 
Probably caused by : atikmdag.sys ( atikmdag+2783e )
 
BugCheck A0000001, {5, 0, 0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]Unknown bugcheck code (a0000001)[/url]
 
Arguments: 
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0xA0000001
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
 
CPUID:        "Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz"
 
MaxSpeed:     2500
 
CurrentSpeed: 2500
 
  BIOS Version                  1102   
 
  BIOS Release Date             06/11/2010
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
**************************Mon Sep 29 00:00:18.698 2014 (UTC + 5:30)**************************
ASACPI.sys                  Fri Nov  2 07:24:34 2012 (509327DA)
Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
[COLOR=#FF0000][B][U]atikmpag.sys                Sat Jul  5 06:56:52 2014 (53B7545C)
atikmdag.sys                Sat Jul  5 07:09:13 2014 (53B75741)
[/U][/B][/COLOR]
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys

This bugcheck is particularly caused by the ATI Drivers.

Please run the Display Driver Uninstaller using this **LINK** and then completely uninstall your ATI Drivers. Once it is done, please reboot the system.
After the restart, install the Drivers which came when you purchased the GPU which comes generally in a Driver CD. See if this resolves the problem or not.

Also, your BIOS is dated 2010, I would suggest you to check the manufacturer for any updates. Please do not update the BIOS as of now, let me know if there is any update or not.

Also, have you tried running the system after removing the Graphics Card physically from the system?

Let me know how it goes ^_^
 

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    Intel HD 3000 B-)
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Posts
10
#3
Hi and thanks for your reply.
1.My bios version is the latest
2.Unfortunately i broke the cd which came with the GPU:)cry:)
3.I have used DDU to try various drivers versions no luck till now
4.i myself havent tried removing the gpu from the system but the guy which put the parts together told me that if i pull it out system doesnt work.(it does the beep sound)
5.i ll check 3rd party drivers that you posted tommorow and update them.

P.S sorry for my bad english :eek:[h=3][/h]
 

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

blueelvis

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#4
Hi and thanks for your reply.
1.My bios version is the latest
2.Unfortunately i broke the cd which came with the GPU:)cry:)
3.I have used DDU to try various drivers versions no luck till now
4.i myself havent tried removing the gpu from the system but the guy which put the parts together told me that if i pull it out system doesnt work.(it does the beep sound)
5.i ll check 3rd party drivers that you posted tommorow and update them.

P.S sorry for my bad english :eek:
Hi Axilleas07 ^_^,

Don't worry about the English. It is fine ;)

Use the DDU and then check Windows Update's Optional Update. There must be an update for your ATI Graphics Card. Install that and see if you are getting the crashes or not.

Once you remove the GPU, you need to connect the Monitor Cable (VGA/HDMI/DVI Cable) to the port on your motherboard.
If you are confused with which port to use after removing the Graphic Card, post a pic of the ports of your motherboard and I will tell you ^_^.

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
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    1366x768
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    Toshiba 500 GB
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axilleas07

New Member
Posts
10
#5
Hi,
i let windows update install vga updates when i did the installation of win 8,1 no luck with this driver.
Also my mobo doesnt have an onboard vga(or i can still do the think u said?)
I installed the newest amd driver (14,9)the problems remains,but i dont get bsod anymore.When i am in a game the screen will froze then go black(2-3 sec) then back to normal.This can happen 1-2 or not at all.:huh:
 

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

blueelvis

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#6
Hi Axilleas07 ^_^,

I apologize for the late response as I was out of town :(

I don't think that there is a motherboard without the internal GPU. Could you please post a camera shot of the backside of the computer so that the Ports of the machine are clearly visible? Please remove the peripherals/wires/cords attached to the system and then take the shot :)

See if you get any problems while running the Furmark :-

FurMark Video Stress Test - free from here: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test (Looks like it's "BURN-IN test" now)
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90ºC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
If the temperature gets above 100ºC, quit the test - the video card is overheating.
- Click "Quit" to exit[/quote]
What you are looking for:
- excessive heat from the GPU (report back with anything over 90ºC)
- problems with the video display (picture is distorted or jumbled, picture turns black, etc)
- problems reported by the program (I haven't seen this, but "just in case")
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
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    1366x768
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    Toshiba 500 GB
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axilleas07

New Member
Posts
10
#7

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

axilleas07

New Member
Posts
10
#8
so i started furmark all was good,nothing wierd in the screen and the temperature was stable at 50c with 20%fanspeed,but at the 10min i got the "display amd driver stopped responding and has recovered" and furmark stopped.:/
 

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

axilleas07

New Member
Posts
10
#9
so i did a fix i saw on the internet about the TDR delay,i changed it through the registry.I played many games alla was good i thought yes i fixed it finally but then,The application League of Legends has been blocked from accessing Graphics Hardware.:what:
it pops up like every 4-5 min so i cant play anymore.
 

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

blueelvis

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#10
Could you upload the actual pic of your motherboard ports please?

I would need the dump files in order to analyse further. Could you please re-run the SF Diagnostic ZIP File and upload the ZIP File?

Have you tried using the Display Driver Uninstaller and installing the driver provided by the manufacturer?

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
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Posts
10
#11
here are the files you asked,also i did a clean install of windows 7 x64 so i aint at the 8,1 i thought you should know. View attachment 52305
 

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

blueelvis

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#12
Hi Axilleas ^_^,

The latest bug check is a 0x124 which means a WHEA_UNCORRECTABLE_ERROR Occurred which generally occurs when there is a hardware fault. But, I have seen drivers doing it as well. I have analysed your dump files and below has been provided an analysis of the same :-

Code:
1: kd> !errrec fffffa8004a398f8
===============================================================================
Common Platform Error Record @ fffffa8004a398f8
-------------------------------------------------------------------------------
Record Id     : 01cfe3ed509f4823
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 10/9/2014 18:17:47 (UTC)
Flags         : 0x00000002 PreviousError
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004a39978
Section       @ fffffa8004a39a50
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x0000000000010677
Processor ID  : 0x0000000000000000
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004a399c0
Section       @ fffffa8004a39b10
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000000
CPU Id        : 77 06 01 00 00 08 04 00 - fd e3 08 00 ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ fffffa8004a39b10
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004a39a08
Section       @ fffffa8004a39b90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : [COLOR=#FF0000][B][U]BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)[/U][/B][/COLOR]
  Status      : 0xf200084000000800
There is a BUS Timeout Error. There was problem sending information to the L0 cache of the CPU. I checked your loaded modules list and there are only 2 3rd party drivers. Most likely, this would be a hardware problem since the problem persists on a clean installation of Windows.
I would suggest you to follow the Hardware Diagnostics over **HERE**. Perform the Prime95 (CPU Stress Test) first as it would make the matter more clear on which hardware part is damaged.

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Posts
10
#13
hello again,i runned prime95 again,first time i let it run for 1 hour no problems found.Now at about 20+ min it stopped and i got an error :/.the results. View attachment 52672
Edit:just runned intel proccesor diagnostic tool result=passed
 
Last edited:

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

blueelvis

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#14
hello again,i runned prime95 again,first time i let it run for 1 hour no problems found.Now at about 20+ min it stopped and i got an error :/.the results. View attachment 52672
Edit:just runned intel proccesor diagnostic tool result=passed
Hi Axilleas07 ^_^,

Could you please attach the "stress.txt" file as well generated by Prime95.

According to this text file which you have attached, hardware failure or bad CPU in this case has been detected. I have found that in many cases the Intel Burn Test passes whereas the Prime95 fails. In either one failing, that is most likely a bad CPU.



Let me know how it goes.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
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    Windows Defender & Common Sense!
Posts
10
#15
hey here it is, View attachment 52716
but how u explain that last time i used prime95 it was all good after more than 60 min of testing,this time i did blent test, last time i did some other test.
Edit:blend test tests lots of ram:)sarc:) last time i have done in place large FFTs(maximum power consumption btw.
Edit2:so i was thinking it might be my ram problem.
 

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

blueelvis

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#16
Hi Axilleas07 ^_^,

You are absolutely correct about the Blend Test. But, in the cases which I have seen, when a hardware problem is there and it is a WHEA_UNCORRECTABLE_ERROR with Processor being at fault, it is most likely the Processor.

But, we must make sure that it is. Kindly perform the Memtest as well since it is better than Prime95 at detecting bad memory.

One more thing, I would like to ask is to run the Prime95 in "In-Place Large FFTs" mode and keep a check on the temperature using this free utility CoreTemp.

Report back the temperatures when idle and when stress testing with Prime95.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Posts
10
#17
Hey,so i did memtest, pass 4 error 0. I also did prime in the mode you asked below i have the temperatures.
 

My Computer

System One

  • OS
    win 8,1 x64
    Computer type
    PC/Desktop
    CPU
    intel core 2 quad q9300 @2,5GHz
    Motherboard
    asus p5q3
    Memory
    2x2 GB DDR3 1600MHz corsair XMS3
    Graphics Card(s)
    amd radeon hd 5570 Manuf:GIGABYTE TECH
    Hard Drives
    HDD seagate baracuda 500gb
    SDD 128 gb sandisk
    PSU
    600W strider essential 80 plus bronze

blueelvis

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#18
Hi Axilleas ^_^,

The temperatures are high. It is going around 87 degrees. I would suggest you to clean the CPU case and make sure that you clean it properly. Furthermore, run the Prime95 once again but this time with the CPU Case open and a table fan pointing towards at it directly. Run Prime95 for around 20 minutes and report back with the temperature.

Also, if you are still facing problem, I would require a freshly generated SF Diagnostic ZIP File to analyse further :)

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

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