Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
Do your still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.
Only 44 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get
ALL available updates (it may take several trips to get them all).
Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.
C: drive only has about 11% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on
ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)
Please note that the Daemon Tools bus is disabled in Device Manager. Please re-enable it prior to removing Daemon Tools (see the next paragraph).
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program,
then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012):
DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:
Disk-Tools.com
Manual procedure here:
Registry and SPTD problems | DAEMON Pro Help
Your Intel graphics driver is not working. Please:
- download a fresh copy of the latest Intel graphics driver from the manufacturer's website
- uninstall the current Intel graphics driver
- install the freshly downloaded Intel graphics driver
- monitor for further BSOD's
At times the Killer Network Manager may cause BSOD problems:
NOTE: See this link first:
http://www.eightforums.com/bsod-cra...msi-gt70-dragon-edition-2-a-4.html#post358413 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).
The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
Riva Tuner (along with MSI Afterburner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!
If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
Your Razer drivers date from 2008 and likely aren't compatible with Win8/8.1 Please remove the current drivers, then download/install drivers that are compatible w/Win8.1 This was present in an earlier memory dump and may have been removed already.
Most of the memory dumps blame
atikmdag.sys (as you noted). And, since you've removed/replaced these drivers already, then next thing to suspect is a hardware problem with the video card. Please start by running these hardware diagnostics (start with the video tests first): Hardware Diagnostics
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
ei2c.sys Tue Jun 28 21:51:37 2011 (4E0A8529)
Likely a part of NCSOFT tools (Nicomsoft OCR SDK)
ei2c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
mi2c.sys Wed Jun 29 07:03:58 2011 (4E0B069E)
Likely a part of NCSOFT tools (Nicomsoft OCR SDK)
mi2c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Mon Jun 9 19:31:41.749 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\061014-7187-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 16:56:35.433[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+c7dbb )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff800c6775dbb, ffffd00099efa128, ffffd00099ef9930}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800c6775dbb, The address that the exception occurred at
Arg3: ffffd00099efa128, Exception Record Address
Arg4: ffffd00099ef9930, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_atikmdag+c7dbb[/B]
CPUID: "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3392[/B]
BIOS Version F1
BIOS Release Date 10/16/2013
Manufacturer Gigabyte Technology Co., Ltd.
Product Name G1.Sniper Z87
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 9 02:34:33.605 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060914-7406-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 6:52:47.290[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code (a0000001)[/URL]
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR: 0xA0000001
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]ZEROED_STACK[/B]
CPUID: "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3392[/B]
BIOS Version F1
BIOS Release Date 10/16/2013
Manufacturer Gigabyte Technology Co., Ltd.
Product Name G1.Sniper Z87
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 8 19:31:48.522 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060914-6984-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 13:49:25.206[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+c7dbb )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff800d2ce7dbb, ffffd00122146128, ffffd00122145930}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800d2ce7dbb, The address that the exception occurred at
Arg3: ffffd00122146128, Exception Record Address
Arg4: ffffd00122145930, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_atikmdag+c7dbb[/B]
CPUID: "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3392[/B]
BIOS Version F1
BIOS Release Date 10/16/2013
Manufacturer Gigabyte Technology Co., Ltd.
Product Name G1.Sniper Z87
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 8 05:41:56.293 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\060814-8343-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]6 days 23:54:01.139[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+c7dbb )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8002b4fcdbb, ffffd00159856128, ffffd00159855930}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8002b4fcdbb, The address that the exception occurred at
Arg3: ffffd00159856128, Exception Record Address
Arg4: ffffd00159855930, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_atikmdag+c7dbb[/B]
CPUID: "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3392[/B]
BIOS Version F1
BIOS Release Date 10/16/2013
Manufacturer Gigabyte Technology Co., Ltd.
Product Name G1.Sniper Z87
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 20 17:56:00.511 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-8000-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 9:22:11.196[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code (a0000001)[/URL]
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR: 0xA0000001
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]ZEROED_STACK[/B]
CPUID: "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3392[/B]
BIOS Version F1
BIOS Release Date 10/16/2013
Manufacturer Gigabyte Technology Co., Ltd.
Product Name G1.Sniper Z87
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 20 08:31:57.750 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052014-15796-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]9 days 1:28:07.236[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]A0000001, {5, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code (a0000001)[/URL]
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR: 0xA0000001
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: [B]ZEROED_STACK[/B]
CPUID: "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3392[/B]
BIOS Version F1
BIOS Release Date 10/16/2013
Manufacturer Gigabyte Technology Co., Ltd.
Product Name G1.Sniper Z87
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Mon Jun 9 19:31:41.749 2014 (UTC - 4:00)**************************
[COLOR=RED][B]ei2c.sys Tue Jun 28 21:51:37 2011 (4E0A8529)[/B][/COLOR]
[COLOR=RED][B]mi2c.sys Wed Jun 29 07:03:58 2011 (4E0B069E)[/B][/COLOR]
bwcW8x64.sys Wed Feb 13 12:25:48 2013 (511BCC9C)
e22w8x64.sys Wed Mar 20 17:24:01 2013 (514A28F1)
dump_iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8)
iaStorA.sys Thu Aug 1 21:39:52 2013 (51FB0DE8)
cthda.sys Mon Aug 19 22:48:10 2013 (5212D8EA)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
TeeDriverx64.sys Thu Sep 5 14:02:18 2013 (5228C72A)
iwdbus.sys Thu Sep 26 17:38:04 2013 (5244A93C)
IntcDAud.sys Wed Oct 16 08:59:24 2013 (525E8DAC)
avgrkx64.sys Thu Mar 27 16:03:14 2014 (53348402)
avgloga.sys Thu Mar 27 16:04:55 2014 (53348467)
avgldx64.sys Thu Mar 27 16:07:07 2014 (533484EB)
avgdiska.sys Thu Mar 27 16:14:19 2014 (5334869B)
avgidsha.sys Thu Mar 27 16:14:22 2014 (5334869E)
avgmfx64.sys Mon Mar 31 10:06:21 2014 (5339765D)
avgwfpa.sys Mon Mar 31 10:06:42 2014 (53397672)
rzendpt.sys Tue Apr 8 22:28:32 2014 (5344B050)
rzudd.sys Tue Apr 8 22:28:33 2014 (5344B051)
rzvmouse.sys Tue Apr 8 22:28:46 2014 (5344B05E)
rzp1endpt.sys Tue Apr 8 22:28:52 2014 (5344B064)
atikmpag.sys Thu Apr 17 21:07:07 2014 (53507ABB)
amdacpksd.sys Thu Apr 17 21:54:17 2014 (535085C9)
atikmdag.sys Thu Apr 17 22:13:16 2014 (53508A3C)
avgidsdrivera.sys Fri Apr 18 09:01:52 2014 (53512240)
Hamdrv.sys Tue May 13 08:28:59 2014 (5372100B)
avgtpx64.sys Thu May 29 08:32:11 2014 (538728CB)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 8 05:41:56.293 2014 (UTC - 4:00)**************************
avgtpx64.sys Thu Apr 24 04:11:44 2014 (5358C740)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 20 17:56:00.511 2014 (UTC - 4:00)**************************
[COLOR=RED][B]Lycosa.sys Fri Jan 18 03:51:42 2008 (4790689E)[/B][/COLOR]
rzendpt.sys Fri Nov 15 01:34:49 2013 (5285C089)
rzudd.sys Fri Nov 15 01:34:51 2013 (5285C08B)
rzvmouse.sys Fri Nov 15 01:34:58 2013 (5285C092)
rzp1endpt.sys Fri Nov 15 01:35:02 2013 (5285C096)
atikmpag.sys Fri Dec 6 15:21:45 2013 (52A231D9)
atikmdag.sys Fri Dec 6 16:19:43 2013 (52A23F6F)
[/FONT]
ei2c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
mi2c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=cthda.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzvmouse.sys
http://www.carrona.org/drivers/driver.php?id=rzp1endpt.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
amdacpksd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
http://www.carrona.org/drivers/driver.php?id=Lycosa.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzvmouse.sys
http://www.carrona.org/drivers/driver.php?id=rzp1endpt.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys