Windows 8 and 8.1 Forums


Getting Many Crashes over the Past Week

  1. #1


    Posts : 5
    Windows 8.1

    Getting Many Crashes over the Past Week


    Ever since I began playing Battlefield 4, I have began having many crashes. I just recently enabled BSOD so I can see what the error exactly was. However, I have no idea how to interpret these dumps. Here is a summary of my issue that I posted on another site to no avail:

    Hey guys, I just purchased Battlefield 4. I had similar issues like this when playing the beta a few weeks ago, but no such issues during BF3.

    I had been playing for a few hours and then all of the sudden everything crashed. The PC seems to still but running (fans are running loud, probably max), but my monitors lost signal, and sound and mouse/keyboard input went out. Right after the crash, the computer reboots itself. However, the fans are still running at max and the monitors aren't getting any input. Sound and keyboard/mouse does work after the reboot. With the monitors not working, I just have to hard turn the computer off and then back on to fix it. Ever since it first happened, it has been happening constantly about 10 minutes after being into a game.

    This was happening a few weeks ago as well while playing the BF4 beta. I stopped playing the beta, however the issue continued happening. The PC would crash outside of the game even while just browsing the internet. I rolled back to before I installed the BF4 beta and opened up the case and reset everything. The issue seemed to be fixed at that point. Now that I have installed the retail copy of the game, it is happening again. The computer is now crashing about every 15 minutes.

    As far as temps go, they seem pretty normal while idle. CPU at 35 C and GPU idling at 55 C (might be a bit high). My computer just crashed about an hour ago while doing nothing. All that was running was spotify. I don't think it would be a temperature issue if it is crashing while idle. I noticed that right after a crash, the GPU fans run extremely loud, probably at max. I woke up to this happening at around 6AM this morning. After this happens, all input and output (monitors, keyboard, mouse), but there still seems to be power coming in since all the LED lights and my fans are still on. Does this sound like a GPU issue to you? I would much rather have to replace the video card than a motherboard.

    I played a couple BF4 matches last night to check temps at load. Here are the temps from CPUID (see the max column):

    http://i.imgur.com/aXXaZpu.png

    The GPU temp does seem very high, but I don't know if that would be enough to warrant the whole machine crashing.

    This is a pretty scary issue, hope someone can give me some kind of input as to what is going on. Sorry if I gave too much info, just trying to get the issue across.

    Here are my specs:

    OS: Windows 8 64-bit
    Processor: Intel Core i5-2500K CPU @ 3.30 GHz w/ Cooler Master Hyper 212 EVO
    Memory: 8GB RAM
    GPU: GeForce GTX 570 running latest 331.65 drivers
    Power Supply: Corsair GS700

    Attached is a zip file with the BSOD dumps:

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Although the max GPU temp was 86บC - that's not usually hot enough to cause BSOD - but I would look into the cooling solution for your GPU (everything from how the cooler is attached to the card, the cooler being clean, the fan working, and good airflow in the caase)

    Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    These device have problems in Device Manager:
    High Definition Audio Device HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80862805&REV_1000\4&38A04C3F&0&0301 This device cannot start.
    NVIDIA GeForce GTX 570 PCI\VEN_10DE&DEV_1086&SUBSYS_15713842&REV_A1\4&38AC18AC&0&0009 32
    The first device is an Intel Display Audio The second device is your video card and the 32 error code is that the device is disabled.

    The solution for both of these is to:
    - download the latest, Win8.1 compatible driver for the device(s) from the manufacturer's website (Intel and nVidia - NOT the PC manufacturer)
    - uninstall the current software/drivers for the device(s)
    - install the freshly downloaded drivers
    - check Device Manager to ensure that they are fixed
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    RTKVHD64.sys Tue Nov 23 05:14:08 2010 (4CEB93F0)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    ElbyCDIO.sys Thu Dec 16 17:58:13 2010 (4D0A9985)
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

    nglog.sys Tue Mar 1 13:52:45 2011 (4D6D407D)
    Aventail VPN Adapter
    nglog.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    ngvpn.sys Tue Mar 1 13:55:01 2011 (4D6D4105)
    Aventail VPN Adapter
    ngvpn.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    ngwfp.sys Tue Mar 1 13:55:20 2011 (4D6D4118)
    Aventail VPN Adapter
    ngwfp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    ladfBakerRamd64.sys Fri Mar 18 17:26:10 2011 (4D83CDF2)
    BakerR Filter Driver
    http://www.carrona.org/drivers/driver.php?id=ladfBakerRamd64.sys

    ladfBakerCamd64.sys Fri Mar 18 20:10:23 2011 (4D83F46F)
    BakerC Filter Driver
    http://www.carrona.org/drivers/driver.php?id=ladfBakerCamd64.sys

    nvBridge.kmd Fri May 20 23:58:23 2011 (4DD7385F)
    nVidia Compatible Vista Kernel Mode Driver (likely belongs to nForce chipset drivers)
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there. I would start with the video tests as a lot of the errors point to that component.

    Some other troubleshooting suggestions for these kinds of errors: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Nov  6 19:50:33.683 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110613-7437-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:01:41.352
    *** WARNING: Unable to verify timestamp for avgtpx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgtpx64.sys
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+1ce )
    BugCheck C5, {8, 2, 0, fffff8030bb1894e}
    BugCheck Info: DRIVER_CORRUPTED_EXPOOL (c5)
    Arguments: 
    Arg1: 0000000000000008, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8030bb1894e, address which referenced memory
    BUGCHECK_STR:  0xC5_2
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xC5_2_nt!ExDeferredFreePool
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3311
      BIOS Version                  0301
      BIOS Release Date             09/16/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov  6 19:46:14.093 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110613-7109-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:00:09.761
    *** WARNING: Unable to verify timestamp for usbaudio.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbaudio.sys
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+fbd )
    BugCheck 19, {d, ffffe000005faf90, 0, bb9c10e85cd23789}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2: ffffe000005faf90
    Arg3: 0000000000000000
    Arg4: bb9c10e85cd23789
    BUGCHECK_STR:  0x19_d
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x19_d_nt!ExDeferredFreePool
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3311
      BIOS Version                  0301
      BIOS Release Date             09/16/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov  6 05:23:51.696 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110613-14156-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 3:59:58.364
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+994074 )
    BugCheck 116, {ffffe0000804c4d0, fffff80002456074, ffffffffc000009a, 4}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arguments: 
    Arg1: ffffe0000804c4d0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff80002456074, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3311
      BIOS Version                  0301
      BIOS Release Date             09/16/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Fri Nov  1 18:39:19.975 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110113-10328-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:00:20.642
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+f9b )
    BugCheck 139, {3, ffffd00023f99ce0, ffffd00023f99c38, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd00023f99ce0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd00023f99c38, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!ExDeferredFreePool
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3311
      BIOS Version                  0301
      BIOS Release Date             09/16/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Nov  6 19:50:33.683 2013 (UTC - 5:00)**************************
    HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    RTKVHD64.sys                Tue Nov 23 05:14:08 2010 (4CEB93F0)
    ElbyCDIO.sys                Thu Dec 16 17:58:13 2010 (4D0A9985)
    nglog.sys                   Tue Mar  1 13:52:45 2011 (4D6D407D)
    ngvpn.sys                   Tue Mar  1 13:55:01 2011 (4D6D4105)
    ngwfp.sys                   Tue Mar  1 13:55:20 2011 (4D6D4118)
    ladfBakerRamd64.sys         Fri Mar 18 17:26:10 2011 (4D83CDF2)
    ladfBakerCamd64.sys         Fri Mar 18 20:10:23 2011 (4D83F46F)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    btfilter.sys                Fri Jun 29 03:00:07 2012 (4FED5277)
    lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    sthid.sys                   Tue Feb 19 00:34:44 2013 (51230EF4)
    e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    vmci.sys                    Fri May 17 21:19:18 2013 (5196D716)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    VMNET.SYS                   Thu Jul 18 15:42:50 2013 (51E8453A)
    vmnetadapter.sys            Thu Jul 18 15:43:00 2013 (51E84544)
    vmnetbridge.sys             Thu Jul 18 15:43:47 2013 (51E84573)
    vsock.sys                   Wed Jul 31 22:46:10 2013 (51F9CBF2)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    avgtpx64.sys                Thu Aug 29 03:25:58 2013 (521EF786)
    nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
    hcmon.sys                   Wed Oct  9 11:03:51 2013 (52557057)
    vmnetuserif.sys             Fri Oct 18 14:19:38 2013 (52617BBA)
    VMkbd.sys                   Fri Oct 18 14:50:26 2013 (526182F2)
    vmx86.sys                   Fri Oct 18 15:34:39 2013 (52618D4F)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov  6 05:23:51.696 2013 (UTC - 5:00)**************************
    nvBridge.kmd                Fri May 20 23:58:23 2011 (4DD7385F)
    nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
    
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    nglog.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ngvpn.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ngwfp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ladfBakerRamd64.sys
    http://www.carrona.org/drivers/driver.php?id=ladfBakerCamd64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    sthid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Thank you very much for the help. I have updated all the drivers you listed as well as the BIOS, SSD firmware, and storage controllers. I am still having many crashes, and have attached the latest few dumps. I hope you or someone else can help. I am getting to the point where I think it might be better to just do a fresh install of Windows (though I am not sure if that would help). I am in the process of running those hardware diagnostics you linked.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1


    I'm having trouble running the FurMark test. The system crashes pretty much as soon as I start the diagnostic (within 30 seconds). That could mean this could be a GPU issue. However, it is tough to distinguish whether it is due to the benchmark, since I am getting crashes within a few minutes of booting up anyways.

    Also, I have noticed that most of the time I don't get a blue screen when the PC crashes. Most of the time, it just goes out (fans at max, monitors go out and sound messes up) without a BSOD. So maybe the crash eventually causes the blue screen (just brainstorming here) but I can't see it because all the displays are out?
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The fact that FurMark crashes the system is a likely indicator that there's a problem with your video card.
    One of the previous memory dumps also blamed video.
    I once had a video card that didn't show high temperatures - but it was overheating anyway (I found out when I got a 2nd degree burn when touching the video card!).

    When a system shuts down (crashes) without a BSOD there's mostly 2 reasons for this
    1) the BSOD went by so fast that you didn't see it
    2) there was a hardware problem (such as overheating) and the system crashed without allowing the crash processes to execute and capture a crash dump file.

    Start by opening up the side of the case and pointing a house fan at the video card (on HIGH).
    DO NOT touch anything inside the case!!!
    Then try the tests and see if it takes longer for the system to crash.
    If so, then it's most likely an overheating problem.
    Please post back with the results.

    More video troubleshooting (but this really does sound like an overheating issue):
    Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1


    Yep, it was the video card going bad. I attempted to do a fresh install of windows and was still getting crashes 30 seconds after booting to a USB stick with the windows install on it. I went out and bought a cheap video card on craigslist to test it, and everything works just fine. No problems at all with the new card.

    I will have to buy a better card, but oh well, at least I know the issue now. Thank you very much for your help!
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm glad that I was able to help. Thanks for letting us know!
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8.1

    Any idea what is causing these random crashes?


    Hello,

    I am currently having problem with some random crashes. All of the sudden, my sound and monitors will go out, but the computer still seems to be running. I can hear the fans on and the LED lights are still on the case.

    Now, I was getting this problem a lot a few weeks ago, and it slowly began to increase in frequency. Eventually, I got to the point where it was happening on startup and I couldn’t even get into the OS. The problem began after I had purchased Battlefield 4 and was playing it for a few days. I was getting a few blue screens, but not one for every crash. Some of the dumps indicated it was a video card problem, which seemed likely to me at that point. So, I went out and bought a $15 card off craigslist and put it in the machine. I also did a fresh install of windows at this point to make sure it wasn’t a driver issue. After this, there were no issues at all for a few days. I couldn’t test the card in game, since it was a Radeon HD 4800. I took this to mean that it was totally a video card issue and purchased a new card, a GTX 770 (old card was a GTX 570).

    I got the new card installed and played BF4 for a couple days without issues. And then, the computer crash and the issue began again. Now, there are a few differences that I can note between the old crashes and the new, though they seem generally the same. Now, sometimes instead of just all cutting to black, my monitors go white for a while. Also, sometimes the computer will restart itself and my monitors will come back in. I believed during the older crashes, it would restart as well. However, the monitors never came back in and I couldn’t be for sure. Since I did the fresh install of Windows, one of these recent crashes has produced a BSOD. I will attach that dump.

    The new crashes were beginning to grow more frequency (from once every couple hours, to once every 10-20 minutes), so I have just reinserted the old, crappy HD 4800. It has been going now for a few hours without a crash with this old card.

    Now, I have a few ideas of what might be happening here. One, the new card is bad and I need to RMA it. Two, it could be a power supply issue, with the new card (and the older 570) drawing too much power and causing crashes? Three, could it be a motherboard issue? If so, I have no idea how to check for that. These are the things I have no idea to test for, and could really use some help with. I have also run Memtest and seen no issues.

    Hopefully someone has some ideas about what this could be; I really am starting to go crazy here. This issue has been ongoing for almost a month now. Hope this wasn’t an information overload for anyhone trying to help. Also, for reference, here is an old thread I posted about the issue before I decided to get a new card:

    Getting Many Crashes over the Past Week

    Dumpfile: https://www.dropbox.com/s/b7mjjcqghr...18-11-2013.zip

    Specs:
    OS: Windows 8 64-bit
    Processor: Intel Core i5-2500K CPU @ 3.30 GHz w/ Cooler Master Hyper 212 EVO
    Memory: 8GB RAM
    GPU: GeForce GTX 770 running latest drivers
    Power Supply: Corsair GS700

    EDIT: It looks like my new thread was moved to my old thread, though I am not sure it is a BSOD issue anymore.
    Last edited by Brink; 18 Nov 2013 at 20:14. Reason: Moved to original thread
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    There's enough in common that we'll assume it's a part of the same problem.
    It's not unusual to get video issues after "fixing" a BSOD - and it may require extra work to fix it.

    Please provide a new set of these reports (even though it doesn't seem to be a BSOD issue): Blue Screen of Death (BSOD) Posting Instructions

    Also, Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

Getting Many Crashes over the Past Week
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