Windows 8 and 8.1 Forums


Blue screen error when start - minidump

  1. #1


    Posts : 2
    windows 8

    Blue screen error when start - minidump


    Hi, A friend bought a new pc.. I use windows 8 pro X64 too. I put windows 8 on the new pc but we have a serious problem.. I update motherboard bios and reinstal windows to see if it will be fixed, but the same problem.. And we are searching about 2 weeks to find a solution.
    The problem: When load windows... gives blue screen with an error as you see in the photo..
    Attachment 20189

    After I run diagnostic tool and grab all to a file and send it to you.. I dont know what to do. I also open computer properties and in advanced settings ==> startup and recovery settings and in writing information and error recover put none.. Can you tell me what is wrong??? What is the error about? I fixed more than 50 computers but this is first time i saw something like that..

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Do you still need help with this? I've been sick and haven't been able to keep up with the posts.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    Yes, I steel try to find a solution but nothing.. I dont know what cause this blue screen! Thnx for reply!
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You have a wireless network USB device (‰แจซ˜ USB ˜ฉ็จฃ˜ซฆฌ LAN 802.11n)
    I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
    These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

    Here's some suggestions:
    - Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
    - Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
    - Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
    - Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
    ....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
    - Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
    06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
    05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cras...ing-sleep.html
    27 Feb 2013 - I'm starting to see much better reliability with SSD's using current (mid-2012 and later) storage drivers. I have withdrawn my objections to using these devices in everyday systems.
    Uninstall Gigabyte ET6 (EasyTune6) and EasySaver as they are known to cause BSOD's in some systems.

    While there's nothing certain here, this seems to be a low-level error. By this I mean that the differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    If the steps that I mention above don't stop the BSOD's, then I'd suggest that you start with these free hardware diagnostics: Hardware Diagnostics

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Apr 15 07:12:39.751 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041513-4953-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 10:52:32.500
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+4da )
    BugCheck 139, {3, fffff88002fc7410, fffff88002fc7368, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88002fc7410, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88002fc7368, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!ExDeferredFreePool
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3403
      BIOS Version                  F15
      BIOS Release Date             09/17/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sun Apr 14 20:19:43.853 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041513-7421-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 3:32:30.857
    Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+56a )
    BugCheck 19, {d, fffff8a002f1dbf0, 1ceacce336aca24, 1ce2bce336aca24}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2: fffff8a002f1dbf0
    Arg3: 01ceacce336aca24
    Arg4: 01ce2bce336aca24
    BUGCHECK_STR:  0x19_d
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x19_d_nt!ExDeferredFreePool
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3403
      BIOS Version                  F15
      BIOS Release Date             09/17/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Apr 15 07:12:39.751 2013 (UTC - 4:00)**************************
    L1C63x64.sys                Wed Feb 15 01:55:09 2012 (4F3B56CD)
    EpfwLWF.sys                 Wed Mar  7 09:28:51 2012 (4F5770A3)
    epfwwfp.sys                 Wed Mar  7 09:28:51 2012 (4F5770A3)
    epfw.sys                    Wed Mar  7 09:28:53 2012 (4F5770A5)
    eamonm.sys                  Wed Mar  7 09:32:36 2012 (4F577184)
    ehdrv.sys                   Wed Mar  7 09:33:42 2012 (4F5771C6)
    netr28ux.sys                Thu Apr 12 11:50:17 2012 (4F86F9B9)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
    dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
    hiber_storahci.sys          Fri Mar  1 21:15:44 2013 (513160D0)
    nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
    
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=hiber_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

Blue screen error when start - minidump
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