I get random BSODs please check my dump file what does it mean? it says it involves the win32k.sys and ntoskrnl.exe.Bugcheck error code 0x03b System Service Exception
Here's the SF diagnostic tool zip file - https://dl.dropbox.com/u/24822391/Hpw8s.zip
It's an hp pavillion netbook dm1
Windows 8AMD E2-1800 APU with Radeon(tm) HD graphics
2GB RAM
64 bit OS
Windows defender as anti-virus
I already checked the drivers in the device manager. I clicked on the Update driver software for each of the drivers I can find there. This error started last night, I was normally browsing the internet. Just had firefox on then suddenly I got into this random BSOD. I was thinking maybe it was the error in downloading windows update. I got MS office 2007 suites updates failed to install (mostly because of my internet connection) - separate problem where I cant fully download things.
So I tried downloading the other failed updates starting with the Update for Windows 8 for x64-based Systems (KB2795944) which was successful. Last night I also did the fixing of registry using Auslogics Registry Cleaner. Also tried defragmenting and using ccleaner. I thought those things fixed the problem last night but when I turned my laptop on this morning and have just started connecting to the internet when suddenly I get the same BSOD system service exception. It restarted. then for some minutes I got another BSOD while browsing in firefox. And again while browsing the net. after a just a few minutes. HELP!
Here's the SF diagnostic tool zip file - https://dl.dropbox.com/u/24822391/Hpw8s.zip
It's an hp pavillion netbook dm1
Windows 8AMD E2-1800 APU with Radeon(tm) HD graphics
2GB RAM
64 bit OS
Windows defender as anti-virus
I already checked the drivers in the device manager. I clicked on the Update driver software for each of the drivers I can find there. This error started last night, I was normally browsing the internet. Just had firefox on then suddenly I got into this random BSOD. I was thinking maybe it was the error in downloading windows update. I got MS office 2007 suites updates failed to install (mostly because of my internet connection) - separate problem where I cant fully download things.
So I tried downloading the other failed updates starting with the Update for Windows 8 for x64-based Systems (KB2795944) which was successful. Last night I also did the fixing of registry using Auslogics Registry Cleaner. Also tried defragmenting and using ccleaner. I thought those things fixed the problem last night but when I turned my laptop on this morning and have just started connecting to the internet when suddenly I get the same BSOD system service exception. It restarted. then for some minutes I got another BSOD while browsing in firefox. And again while browsing the net. after a just a few minutes. HELP!
Last edited:
My Computer
System One
-
- OS
- Windows 8