Crashes
I had a desktop built recently (not by me, put together by the store), and ever since I have had it I have been experiencing random crashes during gameplay, web-surfing, word-processing, video watching, basically anything. The crash screen is blue, with jagged white lines across it, slightly vibrating on the bottom of the screen. It also causes my speakers to let out a consistent loud static noise, till the PC force restarts itself. I have updated all my drivers to the latest version, including my BIOS. When this happens during games it is always the blue screen with jagged white lines, but outside games it is either that screen or a BSOD screen with the message WHEA_UNCORRECTABLE_ERROR
By looking through the advice on the threads on this sub-board, I used event viewer to see what was running when my PC crashed.
12:59:15 - The Software Protection Service has started
12:59:45 - Successfully scheduled Software Protection service for re-start at 2113-01-02T13:59:45Z. Reason: RulesEngine.
12:59:45 - The Software Protection service has stopped.
And my PC crashed right after that. Not sure what to do with this information, as I'm not as tech-savvy as you guys.
I've also got attached the files gathered by the SF Diagnostic Tool.
Any advice would be much appreciated. I've been tearing my hair out over this.
Thanks
Sil3ntz
I had a desktop built recently (not by me, put together by the store), and ever since I have had it I have been experiencing random crashes during gameplay, web-surfing, word-processing, video watching, basically anything. The crash screen is blue, with jagged white lines across it, slightly vibrating on the bottom of the screen. It also causes my speakers to let out a consistent loud static noise, till the PC force restarts itself. I have updated all my drivers to the latest version, including my BIOS. When this happens during games it is always the blue screen with jagged white lines, but outside games it is either that screen or a BSOD screen with the message WHEA_UNCORRECTABLE_ERROR
By looking through the advice on the threads on this sub-board, I used event viewer to see what was running when my PC crashed.
12:59:15 - The Software Protection Service has started
12:59:45 - Successfully scheduled Software Protection service for re-start at 2113-01-02T13:59:45Z. Reason: RulesEngine.
12:59:45 - The Software Protection service has stopped.
And my PC crashed right after that. Not sure what to do with this information, as I'm not as tech-savvy as you guys.
I've also got attached the files gathered by the SF Diagnostic Tool.
Any advice would be much appreciated. I've been tearing my hair out over this.
Thanks
Sil3ntz
Last edited:
My Computer
System One
-
- OS
- Windows 8 64 Bit