Windows 8 and 8.1 Forums


Refreshed PC, Can't get IE or FF to play youtube videos

  1. #1


    Posts : 6
    Windows 8

    Refreshed PC, Can't get IE or FF to play youtube videos


    Hi folks my name is Joe, I'm new here and hope I can get some help. I had to do a PC refresh due to virus attacks on my Win 8 laptop. Whether I try in IE or Firefox I can' get YouTube videos to play. I've installed the most recent Adobe Flash player and plugins as well as JavaScript.

    When I try in IE I get an error right on the video screen stating there is an error and to click for more info. When checking the info, I've done everything it recommends.

    When I try in Firefox it will play a commercial ad but when it's finished just sits idle instead of continuing with the video.

    Any help or recommendations will be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Hi hearingimpaired,
    Welcome to the forums, I just had similar problem with my 8.1, I resolved by using sfc /scannow , it didn't find any problem, nevertheless it repaired my youtube.
    SFC /SCANNOW Command - Run in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8


    Quote Originally Posted by brummyfan View Post
    Hi hearingimpaired,
    Welcome to the forums, I just had similar problem with my 8.1, I resolved by using sfc /scannow , it didn't find any problem, nevertheless it repaired my youtube.
    SFC /SCANNOW Command - Run in Windows 8
    Thank you brummyfan. I'm not that savvy but the instructions seem detailed enough to get me through it. I'll give it a shot in the morning when things settle down and post my results.
      My System SpecsSystem Spec

  4. #4


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there

    If the scannow solution doesn't work here's a couple more suggestions.

    On Windows 8 simply press F12 when you are at the YOU TUBE link - you'll see a console with a load of techno geek stuff -- just from the tools menu go to the drop down and select compatibility mode -- choose one that works say IE9 or whatever -- unfortunately you might have to do this each time you go to YOU tube -- I'm running W8.1 now with IE11 which works a bit differently - so I can't show screen image.

    Another possibility is to enable compatibility mode from IE - enable for ALL sites.

    The other idea is to update Silverlight - although AFAIK there's now DRM protected content on Youtube.

    Cheers
    jimbo
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    Quote Originally Posted by jimbo45 View Post
    Hi there

    If the scannow solution doesn't work here's a couple more suggestions.

    On Windows 8 simply press F12 when you are at the YOU TUBE link - you'll see a console with a load of techno geek stuff -- just from the tools menu go to the drop down and select compatibility mode -- choose one that works say IE9 or whatever -- unfortunately you might have to do this each time you go to YOU tube -- I'm running W8.1 now with IE11 which works a bit differently - so I can't show screen image.

    Another possibility is to enable compatibility mode from IE - enable for ALL sites.

    The other idea is to update Silverlight - although AFAIK there's now DRM protected content on Youtube.

    Cheers
    jimbo
    AWESOME Jimbo! Thanks so much. Nothing has worked thus far but I'm going to give all your recommendations above a shot and see how it goes. Thanks again.
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    Windows 8


    Hey buddy I tried your suggestions but apparently win 8.1 is different for win 8. I just keep getting "airplane mode" off and to toggle when I hit F12. I tried the other function keys too but they just come up with volume, brightness and video control modes. I"m running Firefox not IE so I can't do the compatibility mode suggestion either. Funny thing while in Firefox running, it keeps locking up stating that the plug-in is busy and prompts to stop the script. I uninstalled it and reinstalled it but it still happens. I haven't tried the scannow as I still haven't figured out how to get into the "run" mode. This damned win 8 hides everything. Still checking things out though. Thanks again for your help.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8


    Okay, I ran scannow but it found no integrity problems so I'm back to square one.
      My System SpecsSystem Spec

  8. #8


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    Try running CHROME while we look at other possibilities
    Cheers
    jimbo
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8


    Quote Originally Posted by jimbo45 View Post
    Hi there
    Try running CHROME while we look at other possibilities
    Cheers
    jimbo
    Okay Jimbo, I uninstalled Firefox. Too many problems with it and refreshed my PC again and am running using IE 10. I loaded Chrome but it's about as user friendly as a thorn bush. However I tried using Chrome to view a youtube vid and it did run but interrupted itself 6 times. So I dumped Chrome too. I'm now running just IE 10 and it just gives me an error on the video screen every time I try to play a video.

    Anything you can come up with would be greatly appreciated.

    PS: just an FYI, I loaded a fresh copy of the latest releases of Adobe Reader, Adobe Flash Play and JavaScript.
      My System SpecsSystem Spec

Refreshed PC, Can't get IE or FF to play youtube videos
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