Windows 8 and 8.1 Forums

Store Cache - Clear in Windows 8

  1. #1
    Store Cache - Clear in Windows 8

    Store Cache - Clear in Windows 8
    How to Clear Windows Store Cache in Windows 8 and 8.1
    Default Store Cache - Clear in Windows 8

    Published by

    Airbot's Avatar
    Join Date: Jul 2009
    Posts: 1,252

    How to Clear Windows Store Cache in Windows 8 and 8.1

    information   Information
    If you are having issues with installing or updating Store apps in windows 8, it may be caused by an issue with the Store cache.

    This tutorial will show you how to clear the Windows Store cache in Windows 8, Windows RT, Windows 8.1, and Windows RT 8.1.

    Note   Note
    This will not delete any of your installed apps or account settings.

    Clear Store Cache for Default Apps

    1. Press the Windows+R keys on your keyboard to open the Run dialog.

    2. Type WSReset.exe, and click/tap on OK.

    3. In Windows 8 and Windows RT, the Store will now open, and state the following: The cache for the store was cleared. You can now browse the store for apps.

    Click image for larger version

    4. In Windows 8.1 and Windows RT 8.1, the Store will now open without any message. You can now browse the store for apps.

    Clear Store Cache for 3rd Party Apps

    Note   Note
    You must be signed in as an administrator to be able to do this section.

    5. Open an elevated command prompt.

    6. In the elevated command prompt, copy and paste the command below, and press Enter. This will give you the user SID for each account on the PC. Make note of the SID (ex: S-1-5-21-1505978256-3813739684-4272618129-1016) for the user account that apps are not working in. (see screenshot below)

    wmic useraccount get name,sid

    Name:  View_user_SID_command.jpg
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Size:  60.7 KB

    7. Press the Windows+R keys on your keyboard to open the Run dialog, type regedit, and click/tap on OK.

    8. If prompted by UAC, then click/tap on Yes.

    9. In Registry Editor, navigate to the location below. (see screenshot below)


    Click image for larger version

    10. In the left pane under the AppxAllUserStore key, right click on the SID key (ex: S-1-5-21-1505978256-3813739684-4272618129-1016) from step 6 above, click on Delete, and Yes to approve. (see screenshot above)

    11. Close Registry Editor and the elevated command prompt.

    12. Restart the computer to apply.

    That's it.


  2. #1

    Posts : 598
    Windows 8.1 professional x64 + WMC

    Airbot,what is the use of clearing the windows store cache?

      My System SpecsSystem Spec

  3. #2

    Posts : 19,771
    64-bit Windows 10

    One use is if you are having issues with updating Store apps, clearing the cache and trying again could help.
      My System SpecsSystem Spec

  4. #3

    Posts : 1
    Windows 8.1 64-Bit

    what to do if you dont get the above message at all?
      My System SpecsSystem Spec

  5. #4

    Posts : 19,771
    64-bit Windows 10

    Quote Originally Posted by wajiman View Post
    what to do if you dont get the above message at all?
    Hello Wajiman, and welcome to Eight Forums.

    Please provide more details about the issue you are having, and we'll be happy to see what we can do to help.
      My System SpecsSystem Spec

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