JourneyOfBell
New Member
- Messages
- 6
Hey there
I've once again encountered this problem with my Canon PIXMA MP620 printer/scanner: when using it wirelessly, it can't print. According to 'Devices And Printers', it's offline and therefore most programs I use in Windows 8.1 claim it can't print.
However, using Canon's program 'MP Navigator', it can scan from the printer without any problems. I can scan from the computer to the printer and the other way around. Therefore I'm suspecting that the problems lies with Windows 8.1 and not the printer. The connection is obviously there but Windows doesn't seem to think so.
Last time I reinstalled everything but there must be an easier way to fix this problem. I can't find the exact same problem anywhere else online, I can't find a solution in the printer's manual, Windows doesn't give me anything when I try to troubleshoot the printer in question, and Canon's own 'Network IJ Tool' can find the printer but says it's doesn't work without clarifying why.
I've once again encountered this problem with my Canon PIXMA MP620 printer/scanner: when using it wirelessly, it can't print. According to 'Devices And Printers', it's offline and therefore most programs I use in Windows 8.1 claim it can't print.
However, using Canon's program 'MP Navigator', it can scan from the printer without any problems. I can scan from the computer to the printer and the other way around. Therefore I'm suspecting that the problems lies with Windows 8.1 and not the printer. The connection is obviously there but Windows doesn't seem to think so.
Last time I reinstalled everything but there must be an easier way to fix this problem. I can't find the exact same problem anywhere else online, I can't find a solution in the printer's manual, Windows doesn't give me anything when I try to troubleshoot the printer in question, and Canon's own 'Network IJ Tool' can find the printer but says it's doesn't work without clarifying why.
My Computer
System One
-
- OS
- Windows 8.1