Windows not recognising External Hard drive

How odd - Do you have the Western Digital SES driver installed? It's necessary for those My Book drives. It usually installs automatically - If it doesn't, the driver is on the Drive Itself, or on the CD which comes with the drive.

ses.png
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
How odd - Do you have the Western Digital SES driver installed? It's necessary for those My Book drives. It usually installs automatically - If it doesn't, the driver is on the Drive Itself, or on the CD which comes with the drive.

View attachment 20808

Thanks for taking the time to reply.

I don't have that in my Device Manager list, it isn't a My Book, it's a WD Elements 1TB portable Hard Drive 3.0, should it still require that file? There was no disc that came with it in the box, I assumed it was 'plug and go' do you have a link to a download for the drive management device at all?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S400C
Update: I just plugged the drive back in to have another go at it, and it recognised it again this morning (has been doing this on and off). Whilst it was working, In the drive properties under 'volume' there was a new option called 'populate', which I clicked and it is now showing up as pictured here, so it's not saying it's uninitialised anymore... does this mean it's fixed? Do I still need to try to partition it or is that what just happened?

Don't want to transfer my 650GB back over until I know it's good to go!

2404ss.JPG
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S400C
Hi there
Try this from within Windows.
1) Delete the partition.
2) Re format the disk / Create simple volume.
3) check a disk letter has been assigned --if it hasn't assign it one.
4) copy ONE or TWO small files to it - doesn't matter what they are.
5) exit windows explorer
6) unmount / eject the drive via the safely remove hardware icon - the arrow on the bottom taskbar at the right.
7) unplug the device - and leave it unplugged.
8) power off the machine completely -- i.e SWITCH OFF - don't plug in the disk again yet.
9) re-boot.
10) plug in the HDD again -- if the computer sees it and you can see your data (the two files you copied in 4) above then it's all fixed.

If you get other problems please post a screen shot of the disks.

Cheers
jimbo
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)
Hi Jimbo,

Thanks for your reply. Is there another way to delete the partition rather than right clicking on it? When I do that it's not giving me the 'delete volume' option. See picture.

diskman25041.jpg
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S400C
Do you have another PC that you can plug in your HD to test with, maybe from a friend who owns a Desktop PC ? The reason I ask because your portable HD is getting power from the USB port and with laptop, sometimes it does not provide enough power. Another possibility is your USB cable is flaky.

Maybe it's time to use diskpart from the elevated command prompt. It is a little tedious to use but it does give you commands that are unavailable with Disk Management. This link will show you a list of command options and parameters on how to use Diskpart.
DiskPart - Partition a disk | SS64.com

If you have problem using Diskpart, please post back with your question.

Good luck.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
were you able to get your problem resolved?
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
Whatever you need to do try it from safemode with networking.
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
Back
Top