geneiusxie
New Member
- Messages
- 19
Ever since I started using Windows 8, both my HP Pavilion desktop and Sony Vaio Pro 13 has explorer.exe crash pretty often. The Vaio crashes more often - multiple times a day - maybe because it's my main computer now and I use it more often. Upgrading to Windows 8.1 didn't make a difference. Crashes are sometimes caused when I try to copy a folder, right click on a disk image or USB drive, right click on a file, or even when not while using it. Sometimes it crashes when I'm just watching a movie and it's pretty annoying because it shows the taskbar over the full screen movie after it restarts.
So far, I haven't lost any data, but I want to get this fixed before anything really bad happens. Is there a way to upload a crash dump or something so someone can take a look at this problem? I have similar programs installed on both computers, so I'm guessing it's a specific program that's just buggy with Windows 8 (btw, I have never had this problem with Windows 7 on my old macbook, so yeah...)
The HP desktop specs:
Ivy Bridge quad core i5 and
AMD 7770 graphics card
256gb Sandisk Extreme SSD
6GB DDR3 dual channel
Sony Vaio Pro specs:
Haswell i7 ultra low voltage
Integrated Intel 4400 graphics
8GB single channel LDDR3
-Gene Xie
So far, I haven't lost any data, but I want to get this fixed before anything really bad happens. Is there a way to upload a crash dump or something so someone can take a look at this problem? I have similar programs installed on both computers, so I'm guessing it's a specific program that's just buggy with Windows 8 (btw, I have never had this problem with Windows 7 on my old macbook, so yeah...)
The HP desktop specs:
Ivy Bridge quad core i5 and
AMD 7770 graphics card
256gb Sandisk Extreme SSD
6GB DDR3 dual channel
Sony Vaio Pro specs:
Haswell i7 ultra low voltage
Integrated Intel 4400 graphics
8GB single channel LDDR3
-Gene Xie
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Sony Vaio Pro 13
- CPU
- Haswell i7 ULV 1.8Ghz
- Memory
- 8GB LDDR3 1600 single channel
- Graphics Card(s)
- Intel HD4400
- Browser
- Firefox, Chrome
- Antivirus
- AVG