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Solved Windows 8 shutdown screen problem
Hi! This is my first post so please bear with my question
I have a big problem with my laptop. It is running on windows 8.1. The 'shutting down' and 'shut down anyway' screens somewhat turned like windows 2000 shutdown style.
It has windows that have 'end now' and 'cancel' options. I don't know what I did. It just happened one time i shut down my laptop. Can it be a registry problem? Or if not, is there any way I can revert it back to the default shutting down screen? Advance thanks.
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
slightly off center
VIP Member
Guru
Gold Member
OS
Windows 10 Education 64 Bit
Computer type
PC/Desktop
System Manufacturer/Model
Asus
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
ASUS M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech M570 Trackball and T650 TouchPad
Internet Speed
80 Mbps Down 30 Mbps Up
Browser
Internet Explorer 11
Antivirus
Windows Defender
Other Info
HP DVD1040e Lightscribe - External USB2
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Guru
There are 3 registry tweaks: HungAppTimeout , AutoEndTasks and WaitToKillAppTimeout
If you wish, you can use the attachement below to speed up shutdown time. Unzip and double click on the reg file to merge.
SpeedupShutdown.zip
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· Views: 55
OS
8.1x64PWMC Ubuntu14.04x64 MintMate17x64
Computer type
PC/Desktop
System Manufacturer/Model
Home Brewed
CPU
I7 4970K OC'ed @4.7 GHz
Motherboard
MSI-Z97
Memory
16 GB G-Skill Trident X @2400MHZ
Graphics Card(s)
NVIDIA GeForce GTS 450
Sound Card
X-Fi Titanium Fatal1ty Professional Series
Monitor(s) Displays
Dual HP-W2408
Screen Resolution
1920X1200
Hard Drives
256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
PSU
Antec 850W
Case
Antec 1200
Cooling
Danger Den H20
Keyboard
Logitech
Mouse
Logitech Performance Mouse MX
Internet Speed
35/12mbps
Browser
Firefox
It sounds like your getting the screen saying a program or App has not shutdown. It should list the offending program. One option is to do a system restore back to a date before the issue happened.
http://www.eightforums.com/tutorials/4692-system-restore-how-do-windows-8-a.html
Thanks for this but I put only limited space for my System restore. The time when the issue occurred, I haven't used system restore. It also happened a long time ago.
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
Actually, this is my problem.
Screenshot (4).png
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· Views: 67
Screenshot (5).png
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· Views: 52
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
slightly off center
VIP Member
Guru
Gold Member
Look for an updated version of that program, reinstall it, or uninstall it. If all it does is manage your wireless connections, you can ditch completely and let Windows do that natively.
OS
Windows 10 Education 64 Bit
Computer type
PC/Desktop
System Manufacturer/Model
Asus
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
ASUS M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech M570 Trackball and T650 TouchPad
Internet Speed
80 Mbps Down 30 Mbps Up
Browser
Internet Explorer 11
Antivirus
Windows Defender
Other Info
HP DVD1040e Lightscribe - External USB2
No. The window is my problem, not the software. Yes, my system shuts down.
There should be a list of apps waiting to be shut down, right? But instead it looks like that. windows 2000 style. You're going to end everything one by one.
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
slightly off center
VIP Member
Guru
Gold Member
The one time I had a similar issue it was due to Logitech's Setpoint software. Uninstalling that software and then eventually replacing it with a newer version fixed the issue.
OS
Windows 10 Education 64 Bit
Computer type
PC/Desktop
System Manufacturer/Model
Asus
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
ASUS M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech M570 Trackball and T650 TouchPad
Internet Speed
80 Mbps Down 30 Mbps Up
Browser
Internet Explorer 11
Antivirus
Windows Defender
Other Info
HP DVD1040e Lightscribe - External USB2
So do I need to update my software as well?
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
slightly off center
VIP Member
Guru
Gold Member
I would give it a try. When I had my Setpoint issue, the shutdown screen listing the offending program was blank, like it is for you. It was trial and error for me to sort out what was doing it.
OS
Windows 10 Education 64 Bit
Computer type
PC/Desktop
System Manufacturer/Model
Asus
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
ASUS M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech M570 Trackball and T650 TouchPad
Internet Speed
80 Mbps Down 30 Mbps Up
Browser
Internet Explorer 11
Antivirus
Windows Defender
Other Info
HP DVD1040e Lightscribe - External USB2
Is Pcee4.exe a virus? I know its related with dolby profile selector, but I dont know what it does.
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
slightly off center
VIP Member
Guru
Gold Member
I Googled it and indications are its OK. You'll have to decide for yourself though.
OS
Windows 10 Education 64 Bit
Computer type
PC/Desktop
System Manufacturer/Model
Asus
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
ASUS M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech M570 Trackball and T650 TouchPad
Internet Speed
80 Mbps Down 30 Mbps Up
Browser
Internet Explorer 11
Antivirus
Windows Defender
Other Info
HP DVD1040e Lightscribe - External USB2
I saw something. My Intel Wireless Bluetooth does not turn on. Could that be the problem?
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
slightly off center
VIP Member
Guru
Gold Member
Did these issues start maybe after upgrading to Windows 8.1 though the Windows store? It may be time to do a Refresh or Reset.
OS
Windows 10 Education 64 Bit
Computer type
PC/Desktop
System Manufacturer/Model
Asus
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
ASUS M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech M570 Trackball and T650 TouchPad
Internet Speed
80 Mbps Down 30 Mbps Up
Browser
Internet Explorer 11
Antivirus
Windows Defender
Other Info
HP DVD1040e Lightscribe - External USB2
Its hard to lose my apps and files if I do refresh or reset. I don't even have an external hard drive.
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
slightly off center
VIP Member
Guru
Gold Member
OS
Windows 10 Education 64 Bit
Computer type
PC/Desktop
System Manufacturer/Model
Asus
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
ASUS M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech M570 Trackball and T650 TouchPad
Internet Speed
80 Mbps Down 30 Mbps Up
Browser
Internet Explorer 11
Antivirus
Windows Defender
Other Info
HP DVD1040e Lightscribe - External USB2
Does the reinstalls require internet connection?
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
slightly off center
VIP Member
Guru
Gold Member
OS
Windows 10 Education 64 Bit
Computer type
PC/Desktop
System Manufacturer/Model
Asus
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
ASUS M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech M570 Trackball and T650 TouchPad
Internet Speed
80 Mbps Down 30 Mbps Up
Browser
Internet Explorer 11
Antivirus
Windows Defender
Other Info
HP DVD1040e Lightscribe - External USB2
Just to make it clear, does refreshing your system will clear some apps and won't clear any personal files, right?
OS
Windows 8.1 Single Language
Computer type
Laptop
System Manufacturer/Model
Acer
CPU
x64 based processor
Memory
2 GB (1.79 GB usable)
Graphics Card(s)
Intel HD graphics
Screen Resolution
1366 x 768
Internet Speed
SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWW
Browser
Google Chrome
Antivirus
Avast!
Well-Known Member
VIP Member
Guru
Click on the 'Get started' button, it will show you what you need and what will happen.
If something looks amiss you can cancel.
OS
Windows 7 Home Premium
Computer type
PC/Desktop
System Manufacturer/Model
HP Pavillion
PC2
Tablet - Windows 10 Home