Solved Windows 8 lock out after "a Microsoft call"

[gitm]

same scam phone call to a friend..

Have the same problem with a friends laptop computer running win 8.1. Cannot boot from ANY external drives. Was able to remove drive, hook up to another machine and recover files. All other recovery functions when drive is in the laptop requires administrator privileges. and a message which says that there are no administrator accounts. Has there been any solution to this yet? With drive removed from laptop it will not boot from any external drives also. Headache. btw i dont have much technical skills

 

[cyberSAR]

Looks like they set a syskey password.

Windows 7 Locked after scam call - SYSKEY - Microsoft Community

Reset SYSKEY security (with user passwords re-encryption)

 

[azasadny]

Good info.... Good luck!

 

[MohavePC]

Looks like they set a syskey password.

Windows 7 Locked after scam call - SYSKEY - Microsoft Community

Reset SYSKEY security (with user passwords re-encryption)

This indeed has worked on another I found with windows 8.1. I had a windows 7 with syskey as well and was just about to give up when I caught this. Thank you for this cyberSAR I will keep it handy.