hi guys / gals
i have a big problem firstly i have been hit with the cheshire police ransom virus so i couldnt access my laptop i have tried to do a safe mode boot up with command prompt but the computer went straight into reboot , i manage to finally get in for a few minutes and run msconfig to change the boot up setup to safe mode after ive done that my computer is constant boot up the only thing i can access is the bios any ideas folks muchly appreciated thanks
i have a big problem firstly i have been hit with the cheshire police ransom virus so i couldnt access my laptop i have tried to do a safe mode boot up with command prompt but the computer went straight into reboot , i manage to finally get in for a few minutes and run msconfig to change the boot up setup to safe mode after ive done that my computer is constant boot up the only thing i can access is the bios any ideas folks muchly appreciated thanks
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Laptop