Hi there, I own a new Acer E5 laptop running Windows 8.1. I have a problem with the USB3.0 port not recognising a USB3.0 device plugged into it when it wakes from hibernate. I have to unplug the device and plug it back in again for it to be recognised. It wakes correctly if there is a USB2.0 device plugged into the USB3.0 port. And, the USB3.0 device will wake if it's plugged into a USB2.0 port. I have seen other posts online with people having similar issues but they seem to be problems with the USB3.0 port not waking at all regardless of what type of device is plugged in. If anyone has any ideas what's going on, I'd be very grateful. Cheers.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Acer E5-551G-T82H
- Browser
- FirefoxPortable