I have a new Dell Inspiron 2350
windows 8.1
for the last week or so the usb wireless keyboard and mouse do not work when the system is booted or after coming out of deep sleep mode. I have to unplug the usb dongle and plug it in again for them to work.
I have already checked the powering saving settings for these devices, and it is disabled.
There is no setting in the bios that I can see which would cause this.
I have re-installed the drivers.
I have tried different USB port.
Dell have even replaced the keyboard and mouse and batteries, same problem.
Anyone got any other ideas?
windows 8.1
for the last week or so the usb wireless keyboard and mouse do not work when the system is booted or after coming out of deep sleep mode. I have to unplug the usb dongle and plug it in again for them to work.
I have already checked the powering saving settings for these devices, and it is disabled.
There is no setting in the bios that I can see which would cause this.
I have re-installed the drivers.
I have tried different USB port.
Dell have even replaced the keyboard and mouse and batteries, same problem.
Anyone got any other ideas?
My Computer
System One
-
- OS
- Windows 8.1