Hope somebody can help me with this. For a couple of weeks now it is impossible for me to install programs, delete them, update them etc. Everytime the UAC popup menu shows up alerting me if I want to allow changes to be made to the system and it asks me for a password. But here's the thing. The user account was not set up by me or by any other member of the family. The user account is called SONOS (from the wireless speaker system). Since the account is not set up by us, I do not know the password. I have tried to change the UAC settings but again this popup menu pops up. I've tried via CMD to rename the password (via net user sonos * ) but I need to be in administrator mode to do this but when trying to access it as administrator I am denied because of this popup showing up. I have deleted Sonos from the registry and after a few tries it was indeed deleted from the registry but it didn't solve my problem. Basically any time I want changes to be made to my laptop this pops up and I can't find a way to bypass it or better yet, to get rid of it.
Anybody out there who has had similar issues and was able to sort it?
Thanks in advance for your time and effort!
Luursje
Anybody out there who has had similar issues and was able to sort it?
Thanks in advance for your time and effort!
Luursje
Last edited:
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba Qosmio