I've been having a problem with an app called Words By Post for the last 36 hours or so. Long story short, I found something in the Windows application log that suggested one of the files that make up the game was missing; I think my Avast antivirus removed that file. I decided to remedy the problem by uninstalling the app and then reinstalling it.
I went to the Start Menu (I'm running Windows 8.1), found the app and clicked uninstall. Something seemed to go wrong: I didn't get any kind of message about the uninstall being in progress or finishing but the tile disappeared. When I went to the Windows Store to try to install a new copy, it said that the app was already on my system. Clearly, I'm not going to be able to reinstall it until I fully uninstall the old copy. How do I accomplish that?
Words By Post does NOT appear in Programs and Features and it doesn't come up when I search for it on the Start menu. It *looks* like it is already gone but Windows Store clearly doesn't think so.
What is the process for removing what seems to be a partially uninstalled app so that the Windows Store sees that its gone so I can install a clean copy?
I went to the Start Menu (I'm running Windows 8.1), found the app and clicked uninstall. Something seemed to go wrong: I didn't get any kind of message about the uninstall being in progress or finishing but the tile disappeared. When I went to the Windows Store to try to install a new copy, it said that the app was already on my system. Clearly, I'm not going to be able to reinstall it until I fully uninstall the old copy. How do I accomplish that?
Words By Post does NOT appear in Programs and Features and it doesn't come up when I search for it on the Start menu. It *looks* like it is already gone but Windows Store clearly doesn't think so.
What is the process for removing what seems to be a partially uninstalled app so that the Windows Store sees that its gone so I can install a clean copy?
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- ASUS K55N
- CPU
- AMD A8-4500 APU with Radeon HD Graphics 1.90 GHz
- Motherboard
- not sure
- Memory
- 8.00 GB installed, 7.46 GB usuable
- Graphics Card(s)
- Radeon
- Sound Card
- not sure
- Monitor(s) Displays
- Built-in laptop screen
- Screen Resolution
- 1366x768
- Hard Drives
- one 750 GB
- PSU
- Not sure
- Case
- Not sure
- Cooling
- Not sure
- Keyboard
- Built in to laptop
- Mouse
- None; I use the touchpad
- Internet Speed
- 6 Mbps down, 0.25 Mbps up
- Browser
- current versions of Firefox, Chrome and IE
- Antivirus
- Avast Free
- Other Info
- I *think* many of the questions to which I've answered "not sure" are irrelevant because it is a laptop but if you need to know specifically what model of cooling fans or keyboard or whatever where built in to the laptop, I can try to find that out if you tell me where to look. I don't see this information in the Windows/System display but maybe it is elsewhere. I'm not sure what a "PSU" is: Powe