I downloaded a CD ripper the other day called EZ CD. I want to uninstall it but am running into problems everywhere I turn.
When I try to uninstall from Control Panel I get a message that says ezcd64.dll is in use. According to Task Manager, it is not. I tried opening the program and Xing out of it (there are no menu choices to close or exit) but I still get the same error. There isn't an option to uninstall from the Programs list in Classic Shell. When I go to the metro screen (or whatever it's called now), I get an undelete option but it just opens the Control Panel and I get the same error message.
I tried going to C: Program Files (it is in there, not Program Files (x86)). There is an uninstall.exe file but when I launch it, I get this message: Invalid start mode archive file name.
I read somewhere where I should try to close anything running in the background in Task Manager that the CD software might be using. I can't even begin to figure out what those might be and know just enough about computers to be dangerous. I tried closing iTunes which wasn't open but some piece of it was running. That's about as brave as I got and when I tried uninstalling from Control Panel after stopping that, I got the same error.
Any ideas?
When I try to uninstall from Control Panel I get a message that says ezcd64.dll is in use. According to Task Manager, it is not. I tried opening the program and Xing out of it (there are no menu choices to close or exit) but I still get the same error. There isn't an option to uninstall from the Programs list in Classic Shell. When I go to the metro screen (or whatever it's called now), I get an undelete option but it just opens the Control Panel and I get the same error message.
I tried going to C: Program Files (it is in there, not Program Files (x86)). There is an uninstall.exe file but when I launch it, I get this message: Invalid start mode archive file name.
I read somewhere where I should try to close anything running in the background in Task Manager that the CD software might be using. I can't even begin to figure out what those might be and know just enough about computers to be dangerous. I tried closing iTunes which wasn't open but some piece of it was running. That's about as brave as I got and when I tried uninstalling from Control Panel after stopping that, I got the same error.
Any ideas?
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron