This is strictly not a Windows 8 problem but a hardware problem. But I am trying my luck for a solution because there might be others who have had the same problem and therefore know how to overcome it.
For days now my grand-daughter's laptop's optical drive does not recognize/play pressed DVDs/CDs but if we burn the pressed DVD/CD on a blank DVD/CD on another computer then the burnt DVD/CD works fine on her laptop. Yesterday only she was try to fresh install Windows 8 on her Windows 7 laptop from a pressed DVD that I had presented to her and she couldn't. Then I copied and burnt the purchased windows 8 DVD on another DVD and with this burnt copy the installation went like a charm.
This strange behaviour is going on for over an year and I have not been able to rectify it. Can someone please help out?
For days now my grand-daughter's laptop's optical drive does not recognize/play pressed DVDs/CDs but if we burn the pressed DVD/CD on a blank DVD/CD on another computer then the burnt DVD/CD works fine on her laptop. Yesterday only she was try to fresh install Windows 8 on her Windows 7 laptop from a pressed DVD that I had presented to her and she couldn't. Then I copied and burnt the purchased windows 8 DVD on another DVD and with this burnt copy the installation went like a charm.
This strange behaviour is going on for over an year and I have not been able to rectify it. Can someone please help out?
My Computer
System One
-
- OS
- Windows 8.1 Single Language
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron 3521
- CPU
- Processor Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, 1801 Mhz, 2 Core(s), 4 Logical Processor(s)
- Motherboard
- Intel
- Memory
- 4 Gigabytes
- Graphics Card(s)
- Intel(R) HD Graphics 4000
- Sound Card
- Realtek High Definition Audio
- Screen Resolution
- 1366 x 768
- Hard Drives
- One, 500 Gigabytes
- Mouse
- Touchpad
- Internet Speed
- 4 megabits per second
- Browser
- Internet Explorer (Latest) and Google Chrome (Default)
- Antivirus
- Avast! Free Antivirus