Hi,
I have Windows 8.1 on my new (april 2014) laptop.
After few weeks I noted some audio problems. When a video is on, the sound sometimes turns into a metallic "bzzz" sound (approx. half a second). It occurs whenever I open another tag in my browser, or when there is some Internet connection problem.
I am almost sure it is a software problem. Here's why.
I got rid of the "bzzzz" sound a first time after removing 3 trojans. After that, the sound was clean and perfect for a few weeks. Then it appeared again. I got rid of the problem a second time when I restored the previous Windows configuration (due to different problems). But after a couple of weeks the "bzzzz" appeared again. I got rid of it again when I reinstalled my antivirus software. But now it is here again. Not surprisingly, it got worse after the last periodical Windows update.
Any suggestions? I would prefer to avoid to restore the previous configuration again.
Thanks for any help.
I have Windows 8.1 on my new (april 2014) laptop.
After few weeks I noted some audio problems. When a video is on, the sound sometimes turns into a metallic "bzzz" sound (approx. half a second). It occurs whenever I open another tag in my browser, or when there is some Internet connection problem.
I am almost sure it is a software problem. Here's why.
I got rid of the "bzzzz" sound a first time after removing 3 trojans. After that, the sound was clean and perfect for a few weeks. Then it appeared again. I got rid of the problem a second time when I restored the previous Windows configuration (due to different problems). But after a couple of weeks the "bzzzz" appeared again. I got rid of it again when I reinstalled my antivirus software. But now it is here again. Not surprisingly, it got worse after the last periodical Windows update.
Any suggestions? I would prefer to avoid to restore the previous configuration again.
Thanks for any help.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba Satellite L50-A-19M
- CPU
- Intel i5-4200M
- Browser
- Firefox
- Antivirus
- Avast